{"id":694,"date":"2022-11-20T15:52:57","date_gmt":"2022-11-20T18:52:57","guid":{"rendered":"https:\/\/wiki3.locaweb.com.br\/?post_type=ht_kb&#038;p=694"},"modified":"2026-02-04T09:29:40","modified_gmt":"2026-02-04T12:29:40","slug":"como-configurar-o-mx-e-mail-locaweb","status":"publish","type":"ht_kb","link":"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/como-configurar-o-mx-e-mail-locaweb\/","title":{"rendered":"Como configurar o MX &#8211; E-mail Locaweb"},"content":{"rendered":"    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\"><b>Informa\u00e7\u00e3o!<\/b><\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tVeja neste artigo como realizar as configura\u00e7\u00f5es de MX para seu servi\u00e7o de Email Locaweb e e mantenha seu e-mail funcionando corretamente.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p>Para que um servi\u00e7o de e-mail funcione de maneira adequada, alguns procedimentos s\u00e3o necess\u00e1rios. Dentre elas \u00e9 estar correta configura\u00e7\u00e3o da entrada MX, que define o provedor respons\u00e1vel por\u00a0<strong>enviar\u00a0<\/strong>e\u00a0<strong>receber <\/strong>mensagens de e-mail para um dom\u00ednio.<\/p>\n<ul>\n<li>Na Zona de <strong>DNS <\/strong>do dom\u00ednio, insira os apontamentos para o servi\u00e7o de e-mail de acordo com as tabelas.<\/li>\n<\/ul>\n<h3>Apontamento do tipo TXT<\/h3>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Entrada<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Tipo<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Prio<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Conte\u00fado<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">TXT<\/span><\/td>\n<td><span style=\"font-weight: 400;\">0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">v=spf1 include:_spf.locaweb.com.br -all<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">_dmarc<\/span><\/td>\n<td><span style=\"font-weight: 400;\">TXT<\/span><\/td>\n<td><span style=\"font-weight: 400;\">0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">v=DMARC1; p=none;<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Importante!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t<\/p>\n<p><span style=\"font-weight: 400;\">O Google determinou que todas as contas de e-mail com final \u201c@gmail.com\u201d s\u00f3 receber\u00e3o mensagens com a entrada TXT e o SPF ajustados corretamente. Por isso, ser\u00e1 necess\u00e1rio configurar esses campos com aten\u00e7\u00e3o.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Caso tenha d\u00favidas de como configur\u00e1-los no padr\u00e3o Locaweb, acesse o tutorial r\u00e1pido e pr\u00e1tico de <\/span><a href=\"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/como-configurar-o-apontamento-spf-no-registro-de-dominio-da-locaweb-email-locaweb\/\"><span style=\"font-weight: 400;\">Como configurar o apontamento SPF no Registro de Dom\u00ednio da Locaweb<\/span><\/a><span style=\"font-weight: 400;\"> e do <\/span><a href=\"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/como-configurar-o-apontamento-spf-da-locaweb-no-registro-br-email-locaweb\/\"><span style=\"font-weight: 400;\">Registro Br<\/span><\/a><span style=\"font-weight: 400;\">.<\/span>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<ul>\n<li aria-level=\"1\"><b>Leia tamb\u00e9m: Como corrigir o erro 400 <\/b><a href=\"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/erro-400\/\" target=\"_blank\" rel=\"noopener\"><b>bad request<\/b><\/a><\/li>\n<li><b>Leia tamb\u00e9m: Como corrigir o erro <\/b><a href=\"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/erro-403-forbidden\/\" target=\"_blank\" rel=\"noopener\"><b>403 forbidden<\/b><\/a><\/li>\n<\/ul>\n<h3>Apontamento do tipo MX<\/h3>\n<table>\n<tbody>\n<tr>\n<td width=\"100\"><b>Entrada<\/b><\/td>\n<td width=\"80\"><b>Tipo<\/b><\/td>\n<td width=\"40\"><b>Prio<\/b><\/td>\n<td width=\"300\"><b>Conte\u00fado<\/b><\/td>\n<\/tr>\n<tr>\n<td>.<\/td>\n<td><span style=\"color: grey;\">MX<\/span><\/td>\n<td>10<\/td>\n<td>mx.b.locaweb.com.br<\/td>\n<\/tr>\n<tr>\n<td>.<\/td>\n<td><span style=\"color: grey;\">MX<\/span><\/td>\n<td>10<\/td>\n<td>mx.core.locaweb.com.br<\/td>\n<\/tr>\n<tr>\n<td>.<\/td>\n<td><span style=\"color: grey;\">MX<\/span><\/td>\n<td>20<\/td>\n<td>mx.a.locaweb.com.br<\/td>\n<\/tr>\n<tr>\n<td>.<\/td>\n<td><span style=\"color: grey;\">MX<\/span><\/td>\n<td>20<\/td>\n<td>mx.jk.locaweb.com.br<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Apontamento do tipo CNAME<\/h3>\n<table style=\"height: 317px;\" width=\"661\">\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Entrada<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Tipo<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Prio<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Conte\u00fado<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">pop<\/span><\/td>\n<td><span style=\"font-weight: 400;\">CNAME<\/span><\/td>\n<td><span style=\"font-weight: 400;\">0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">mail.ita.locaweb.com.br<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">smtp<\/span><\/td>\n<td><span style=\"font-weight: 400;\">CNAME<\/span><\/td>\n<td><span style=\"font-weight: 400;\">0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">pop.seudom\u00ednio<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">imap<\/span><\/td>\n<td><span style=\"font-weight: 400;\">CNAME<\/span><\/td>\n<td><span style=\"font-weight: 400;\">0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">pop.seudom\u00ednio<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">mail<\/span><\/td>\n<td><span style=\"font-weight: 400;\">CNAME<\/span><\/td>\n<td><span style=\"font-weight: 400;\">0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">pop.seudom\u00ednio<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">webmail<\/span><\/td>\n<td><span style=\"font-weight: 400;\">CNAME<\/span><\/td>\n<td><span style=\"font-weight: 400;\">0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">webmail-seguro.com.br<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">calendario<\/span><\/td>\n<td><span style=\"font-weight: 400;\">CNAME<\/span><\/td>\n<td><span style=\"font-weight: 400;\">0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">calendario.locaweb.com.br<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Apontamento do tipo SRV<\/h3>\n<ul>\n<li><strong>Entrada: <\/strong>autodiscover<\/li>\n<li><strong>Tipo: <\/strong>SRV<\/li>\n<li><strong>Nome: <\/strong>_autodiscover._tcp<\/li>\n<li><strong>Peso:\u00a0<\/strong>60<\/li>\n<li><strong>Porta: <\/strong>443<\/li>\n<li><strong>Prioridade: <\/strong>10<\/li>\n<li><strong>Conte\u00fado: <\/strong>autodiscover.email.locaweb.com.br<\/li>\n<\/ul>\n<p>Depois, aguarde a\u00a0<a href=\"https:\/\/ajuda.locaweb.com.br\/wiki\/propagacao-de-dns-na-internet\/\" target=\"_blank\" rel=\"noopener\"><strong>Propaga\u00e7\u00e3o de DNS<\/strong><\/a>.<\/p>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Conhe\u00e7a!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tQuer ter a melhor hospedagem do mercado com mais de 70% de desconto? Adquira j\u00e1 a Hospedagem GO no plano quadrienal! <a href=\"https:\/\/www.locaweb.com.br\/hospedagem-de-sites-com-dominio-gratis\/?utm_source=ajuda-locaweb&amp;utm_medium=oferta&amp;utm_campaign=ajuda-locaweb-crossell-como-configurar-mx-email-locaweb\">Confira a promo\u00e7\u00e3o e aproveite.<\/a>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Para que um servi\u00e7o de e-mail funcione de maneira adequada, alguns procedimentos s\u00e3o necess\u00e1rios. Dentre elas \u00e9 estar correta configura\u00e7\u00e3o da entrada MX, que define o provedor respons\u00e1vel por\u00a0enviar\u00a0e\u00a0receber mensagens de e-mail para um dom\u00ednio. Na Zona de DNS do dom\u00ednio, insira os apontamentos para o servi\u00e7o de e-mail de&#8230;<\/p>\n","protected":false},"author":6,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[121],"ht-kb-tag":[370,378,422,421],"class_list":["post-694","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-locaweb","ht_kb_tag-categoriadns","ht_kb_tag-categoriaexchange","ht_kb_tag-categoriaexchange-2010","ht_kb_tag-categoriaexchange-2013"],"_links":{"self":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=694"}],"version-history":[{"count":69,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/694\/revisions"}],"predecessor-version":[{"id":38396,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/694\/revisions\/38396"}],"wp:attachment":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=694"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-category?post=694"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-tag?post=694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}