{"id":6734,"date":"2023-01-16T12:12:46","date_gmt":"2023-01-16T15:12:46","guid":{"rendered":"https:\/\/wiki3.locaweb.com.br\/?post_type=ht_kb&#038;p=6734"},"modified":"2026-01-16T10:51:01","modified_gmt":"2026-01-16T13:51:01","slug":"como-configurar-o-smtp-locaweb-no-outlook-smtp-locaweb","status":"publish","type":"ht_kb","link":"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/como-configurar-o-smtp-locaweb-no-outlook-smtp-locaweb\/","title":{"rendered":"Como configurar o SMTP Locaweb no Outlook  &#8211; SMTP Locaweb"},"content":{"rendered":"    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\"><b>Informa\u00e7\u00e3o!<\/b><\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tVeja neste artigo como realizar a configura\u00e7\u00e3o do Outlook no seriv\u00e7o de SMTP Locaweb.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<h2>V\u00eddeo Tutorial<\/h2>\n<p><iframe loading=\"lazy\" title=\"Como configurar o SMTP Locaweb no Outlook | Locaweb\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/-4LHTl_4dqI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\"><strong>Aten\u00e7\u00e3o!<\/strong><\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tAntes de configurar no Outlook, \u00e9 necess\u00e1rio <a href=\"https:\/\/ajuda.locaweb.com.br\/wiki\/configurando-endereco-de-remetente-smtp-locaweb\/\" target=\"_blank\" rel=\"noopener noreferrer\">configurar um endere\u00e7o de remetente<\/a> em seu painel de SMTP.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<ul>\n<li>Est\u00e1 configura\u00e7\u00e3o serve para <strong>todas as as vers\u00f5es do Microsoft Outlook<\/strong>, independentemente da plataforma de sistema operacional.<\/li>\n<li>Para <strong>Microsoft\u00a0<\/strong><b>Exchange,<\/b> \u00e9 necess\u00e1rio que a conta seja configurada manualmente, conforme o artigo: <a href=\"https:\/\/ajuda.locaweb.com.br\/wiki\/configuracao-de-outlook-exchange\/\">Configura\u00e7\u00e3o de Outlook \u2013 Exchange.<\/a><\/li>\n<\/ul>\n<h1>Informa\u00e7\u00f5es servidor SMTP<\/h1>\n<ul>\n<li>Acesse o <a href=\"http:\/\/smtplw.com.br\/panel\" target=\"_blank\" rel=\"noopener\">painel do SMTP<\/a> e localize os dados do seu servidor.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8123\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2018\/08\/SMTP_outlook2016_1.png\" alt=\"\" width=\"747\" height=\"463\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2018\/08\/SMTP_outlook2016_1.png 747w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2018\/08\/SMTP_outlook2016_1-300x186.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2018\/08\/SMTP_outlook2016_1-50x31.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2018\/08\/SMTP_outlook2016_1-60x37.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2018\/08\/SMTP_outlook2016_1-100x62.png 100w\" sizes=\"auto, (max-width: 747px) 100vw, 747px\" \/><\/p>\n<h2>Configurar o Outlook<\/h2>\n<ul>\n<li>Para abrir a tela de configura\u00e7\u00e3o do Outlook na barra de pesquisa do Windows (canto inferior esquerdo) procure pelo <strong>Painel de controle.<\/strong><\/li>\n<li>Com o painel de controle aberto pesquise a op\u00e7\u00e3o <strong>Mail<\/strong>, no canto superior direito.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-22249\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2020\/08\/Screenshot_1.png\" alt=\"\" width=\"553\" height=\"189\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/08\/Screenshot_1.png 553w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/08\/Screenshot_1-300x103.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/08\/Screenshot_1-50x17.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/08\/Screenshot_1-60x21.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/08\/Screenshot_1-100x34.png 100w\" sizes=\"auto, (max-width: 553px) 100vw, 553px\" \/><\/p>\n<ul>\n<li>Selecione a op\u00e7\u00e3o Mail e depois clique em <strong>Contas de email.<\/strong><\/li>\n<li>Abrir\u00e1 uma janela com a conta configurada, de um duplo clique para <strong>editar a conta<\/strong>;<\/li>\n<li>Preencha os campos, lembrando que seu e-mail de remetente j\u00e1 deve estar configurado e confirmado para este procedimento (caso n\u00e3o esteja siga esse <a href=\"https:\/\/ajuda.locaweb.com.br\/wiki\/configurando-endereco-de-remetente-smtp-locaweb\/\" target=\"_blank\" rel=\"noopener noreferrer\">Link de ajuda<\/a>):\n<ul>\n<li><b>Nome<\/b>: \u00c9 o nome da conta no Outlook;<\/li>\n<li><b>Endere\u00e7o de e-mail<\/b>: Email de remetente configurado com prefixo configurado previamente em seu servi\u00e7o de <strong>SMTP Locaweb,<\/strong>\u00a0por exemplo: <strong>email@prefixo.dominio.com.br<\/strong>. Para mais detalhes, acesse o artigo <a href=\"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/configuracao-de-endereco-de-remetente-smtp-locaweb\/\" target=\"_blank\" rel=\"noopener\">Configura\u00e7\u00e3o de endere\u00e7o de remetente<\/a>;<\/li>\n<li><b>Tipo de conta<\/b>: Configura\u00e7\u00e3o da conta. N\u00e3o pode e deve ser alterada;<\/li>\n<li><b>Servidor de entrada de e-mails<\/b>: \u00c9 a configura\u00e7\u00e3o de sincroniza\u00e7\u00e3o do e-mail, para recebimento de dados. N\u00e3o altere essa configura\u00e7\u00e3o;<\/li>\n<li><b>Servidor de sa\u00edda de e-mails (SMTP)<\/b>: smtplw.com.br<\/li>\n<li><b>Nome de usu\u00e1rio<\/b>: \u00c9 o mesmo e-mail conforme &#8220;Endere\u00e7o de e-mail&#8221;;<\/li>\n<li><b>Senha<\/b>: Campo para a senha da conta de e-mail;<\/li>\n<li>Depois, clique no bot\u00e3o\u00a0<b>Mais configura\u00e7\u00f5es<\/b>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-38376\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/01\/print-do-outlook.png\" alt=\"\" width=\"361\" height=\"390\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/01\/print-do-outlook.png 361w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/01\/print-do-outlook-278x300.png 278w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/01\/print-do-outlook-46x50.png 46w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/01\/print-do-outlook-56x60.png 56w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/01\/print-do-outlook-93x100.png 93w\" sizes=\"auto, (max-width: 361px) 100vw, 361px\" \/><\/p>\n<ul>\n<li><span class=\"ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">Clique na guia General (Geral) e adicione seu &#8220;e-mail de remetente&#8221; no campo &#8220;Email de resposta&#8221;. Conforme o print abaixo:<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-34670\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/02\/imagem-2-1-273x300.png\" alt=\"\" width=\"500\" height=\"549\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/02\/imagem-2-1-273x300.png 273w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/02\/imagem-2-1-45x50.png 45w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/02\/imagem-2-1-55x60.png 55w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/02\/imagem-2-1-91x100.png 91w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/02\/imagem-2-1.png 424w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<ul>\n<li>Clique na guia\u00a0<b>Servidor de sa\u00edda<\/b>, habilite a op\u00e7\u00e3o:\u00a0<u>Meu servidor de sa\u00edda (SMTP) requer autentica\u00e7\u00e3o<\/u>\u00a0e\u00a0<u>Fazer logon usando<\/u>, completando com as informa\u00e7\u00f5es:\n<ul>\n<li><b>User name:<\/b>\u00a0Login SMTP<\/li>\n<li><b>Password:<\/b>\u00a0Senha SMTP<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-22329\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2020\/09\/user-n-password.png\" alt=\"\" width=\"386\" height=\"436\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/09\/user-n-password.png 386w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/09\/user-n-password-266x300.png 266w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/09\/user-n-password-44x50.png 44w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/09\/user-n-password-53x60.png 53w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/09\/user-n-password-89x100.png 89w\" sizes=\"auto, (max-width: 386px) 100vw, 386px\" \/><\/p>\n<ul>\n<li>Clique na guia <strong>Avan\u00e7ado\u00a0<\/strong>e altere a porta do\u00a0\u00a0<u>Servidor de sa\u00edda (SMTP)<\/u>\u00a0 para <strong>587<\/strong>\u00a0sem criptografia (<b>Nenhum<\/b>) ou <strong>465<\/strong> (<strong>SSL<\/strong>\/<strong>TLS<\/strong>) e em seguida clique em <strong>OK;<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-22251\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2020\/08\/Screenshot_2.png\" alt=\"\" width=\"385\" height=\"466\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/08\/Screenshot_2.png 385w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/08\/Screenshot_2-248x300.png 248w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/08\/Screenshot_2-41x50.png 41w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/08\/Screenshot_2-50x60.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/08\/Screenshot_2-83x100.png 83w\" sizes=\"auto, (max-width: 385px) 100vw, 385px\" \/><\/p>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\"><b>Conhe\u00e7a!<\/b><\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tAgora que voc\u00ea aprendeu a configurar o SMTP Locaweb no Outlook, confira nosso servi\u00e7o de <a href=\"https:\/\/www.locaweb.com.br\/hospedagem-de-sites-com-dominio-gratis\/\" target=\"_blank\" rel=\"noopener noreferrer\">Hospedagem de Sites<\/a>!    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<ul>\n<li aria-level=\"1\"><b>Leia tamb\u00e9m: Como corrigir o erro 400 <\/b><a href=\"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/erro-400\/\" target=\"_blank\" rel=\"noopener\"><b>bad request<\/b><\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>V\u00eddeo Tutorial &nbsp; Est\u00e1 configura\u00e7\u00e3o serve para todas as as vers\u00f5es do Microsoft Outlook, independentemente da plataforma de sistema operacional. Para Microsoft\u00a0Exchange, \u00e9 necess\u00e1rio que a conta seja configurada manualmente, conforme o artigo: Configura\u00e7\u00e3o de Outlook \u2013 Exchange. Informa\u00e7\u00f5es servidor SMTP Acesse o painel do SMTP e localize os dados&#8230;<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[115],"ht-kb-tag":[373],"class_list":["post-6734","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-smtp-locaweb","ht_kb_tag-categoriasmtp-locaweb"],"_links":{"self":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/6734","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=6734"}],"version-history":[{"count":36,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/6734\/revisions"}],"predecessor-version":[{"id":38378,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/6734\/revisions\/38378"}],"wp:attachment":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=6734"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-category?post=6734"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-tag?post=6734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}