{"id":599,"date":"2017-12-11T17:48:09","date_gmt":"2017-12-11T19:48:09","guid":{"rendered":"https:\/\/wiki3.locaweb.com.br\/?post_type=ht_kb&#038;p=599"},"modified":"2025-07-15T11:31:28","modified_gmt":"2025-07-15T14:31:28","slug":"configuracao-de-outlook-email-locaweb","status":"publish","type":"ht_kb","link":"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/configuracao-de-outlook-email-locaweb\/","title":{"rendered":"Configura\u00e7\u00e3o de Outlook &#8211; Email Locaweb"},"content":{"rendered":"<p>Neste artigo vamos mostrar duas op\u00e7\u00f5es de configura\u00e7\u00e3o do Microsoft Outlook, uma diretamente via software e a outra por dentro do painel de controle do Windows.<\/p>\n<h2>V\u00eddeo Tutorial<\/h2>\n<p><iframe loading=\"lazy\" title=\"Como configurar e-mail no Outlook automaticamente | Locaweb\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/NdlGv3vOa-Q?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n    \t\t<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tSeu e-mail j\u00e1 est\u00e1 configurado em algum <strong>dispositivo m\u00f3vel<\/strong> ?<br \/>\nConhe\u00e7a o aplicativo TypeMail e veja como \u00e9 simples e f\u00e1cil configurar!Para mais detalhes acesse nossa documenta\u00e7\u00e3o: <strong><a href=\"https:\/\/ajuda.locaweb.com.br\/wiki\/configurar-e-mail-typemail\/\" target=\"_blank\" rel=\"noopener noreferrer\">TypeMail<\/a><\/strong><\/p>\n<p>Saiba como configurar a sua conta de Email Locaweb em um novo perfil <a href=\"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/como-criar-perfil-de-e-mail-windows-10-email-locaweb\/\">clicando aqui.<\/a>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\">Configurar automaticamente via IMAP<\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Acesse o Outlook e, no canto superior esquerdo, clique na op\u00e7\u00e3o <\/span><b>Arquivo<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-36990 aligncenter\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem1-1-300x137.jpg\" alt=\"\" width=\"300\" height=\"137\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem1-1-300x137.jpg 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem1-1-50x23.jpg 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem1-1-60x27.jpg 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem1-1-100x46.jpg 100w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem1-1.jpg 461w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Agora, clique em <\/span><b>+Adicionar Conta<\/b><span style=\"font-weight: 400;\"> e insira seu e-mail. Depois, preencha sua senha e clique em <\/span><b>Conectar<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-36991 aligncenter\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem2-300x130.jpg\" alt=\"\" width=\"300\" height=\"130\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem2-300x130.jpg 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem2-50x22.jpg 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem2-60x26.jpg 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem2-100x43.jpg 100w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem2.jpg 608w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/> <\/span><span style=\"font-weight: 400;\"><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-36992 aligncenter\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem3-275x300.jpg\" alt=\"\" width=\"275\" height=\"300\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem3-275x300.jpg 275w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem3-46x50.jpg 46w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem3-55x60.jpg 55w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem3-92x100.jpg 92w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem3.jpg 691w\" sizes=\"auto, (max-width: 275px) 100vw, 275px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">\u00a0<\/span>Se as informa\u00e7\u00f5es estiverem corretas, o Outlook vai se autenticar automaticamente.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ao finalizar, clique em <\/span><b>Concluir<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Aten\u00e7\u00e3o!<\/span>\n    \t\t<\/div>\n<p><!-- \/.ht-shortcodes-messages --><br \/>\n    \t\t<span style=\"font-weight: 400;\">Se a configura\u00e7\u00e3o n\u00e3o deu certo, \u00e9 poss\u00edvel que o dom\u00ednio da sua conta de e-mail n\u00e3o tenha uma entrada de DNS chamada <\/span><b>Autodiscover<\/b><span style=\"font-weight: 400;\">. Essa entrada \u00e9 respons\u00e1vel por permitir que o Outlook localize as configura\u00e7\u00f5es automaticamente.<\/span><span style=\"font-weight: 400;\">Para criar essa zona de DNS, siga o passo a passo Como configurar o Autodiscover na Locaweb.<\/span>[\/ht_message<\/p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\">Como configurar o Autodiscover na Locaweb<\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><span style=\"font-weight: 400;\">Caso seu dom\u00ednio esteja na Locaweb, mas o Outlook n\u00e3o autenticou automaticamente, podemos criar essa entrada na zona de DNS.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Seguem as instru\u00e7\u00f5es de como criar:\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Acesse o painel de gerenciamento de dom\u00ednio da Locaweb. Digite <\/span><a href=\"http:\/\/painel-dns.locaweb.com.br\"><span style=\"font-weight: 400;\">painel-dns.locaweb.com.br<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36993 size-full\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem4.jpg\" alt=\"\" width=\"288\" height=\"386\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem4.jpg 288w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem4-224x300.jpg 224w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem4-37x50.jpg 37w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem4-45x60.jpg 45w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem4-75x100.jpg 75w\" sizes=\"auto, (max-width: 288px) 100vw, 288px\" \/><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fa\u00e7a login com os dados da central do cliente da Locaweb.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Localize o dom\u00ednio que deseja gerenciar e clique em \u201cAdministrar\u201d.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37008\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0002.jpg\" alt=\"Imagem que apresenta a p\u00e1gina de Zonas DNS contendo a lista de dom\u00ednios registrados.\" width=\"923\" height=\"365\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0002.jpg 923w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0002-300x119.jpg 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0002-768x304.jpg 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0002-50x20.jpg 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0002-60x24.jpg 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0002-100x40.jpg 100w\" sizes=\"auto, (max-width: 923px) 100vw, 923px\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Verifique se existe uma entrada do tipo <\/span><b>SRV<\/b><span style=\"font-weight: 400;\"> chamada <\/span><b>autodiscover<\/b><span style=\"font-weight: 400;\">. Se n\u00e3o encontrar, clique em <\/span><b>Adicionar entrada<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37007\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0001.jpg\" alt=\"Imagem que apresenta as Entradas de DNS configuradas no dom\u00ednio selecionado para ser administrado. \" width=\"911\" height=\"655\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0001.jpg 911w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0001-300x216.jpg 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0001-768x552.jpg 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0001-50x36.jpg 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0001-60x43.jpg 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0001-100x72.jpg 100w\" sizes=\"auto, (max-width: 911px) 100vw, 911px\" \/><\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Preencha as informa\u00e7\u00f5es da seguinte forma:<\/span><\/span><b>Tipo de entrada<\/b><span style=\"font-weight: 400;\">: SRV<br \/>\n<\/span><b>Nome<\/b><span style=\"font-weight: 400;\">: _autodiscover._tcp <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Peso: <\/b><span style=\"font-weight: 400;\">60<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Porta: <\/b><span style=\"font-weight: 400;\">443<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Objeto:<\/b><span style=\"font-weight: 400;\"> autodiscover.email.locaweb.com.br<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Prioridade: <\/b><span style=\"font-weight: 400;\">10<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37009\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0003.jpg\" alt=\"Imagem que apresenta a p\u00e1gina de Entradas DNS e como configurar a nova zona de DNS. \" width=\"1121\" height=\"653\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0003.jpg 1121w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0003-300x175.jpg 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0003-1024x596.jpg 1024w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0003-768x447.jpg 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0003-50x29.jpg 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0003-60x35.jpg 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem_0003-100x58.jpg 100w\" sizes=\"auto, (max-width: 1121px) 100vw, 1121px\" \/><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Salve as altera\u00e7\u00f5es e clique em Fechar.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36997 size-full\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem8.jpg\" alt=\"\" width=\"599\" height=\"281\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem8.jpg 599w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem8-300x141.jpg 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem8-50x23.jpg 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem8-60x28.jpg 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2024\/12\/Imagem8-100x47.jpg 100w\" sizes=\"auto, (max-width: 599px) 100vw, 599px\" \/><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span>    \t\t<\/p>\n<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Importante!<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tAp\u00f3s adicionar essa entrada, aguarde a propaga\u00e7\u00e3o do DNS e tente a realizar a configura\u00e7\u00e3o novamente. Lembrando que o prazo de propaga\u00e7\u00e3o \u00e9 de 48h, sendo assim, o ideal \u00e9 fazer um novo teste ap\u00f3s esse per\u00edodo.\u00a0    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p><div class=\"hts-messages hts-messages--success  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Pronto!<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tAgora sua conta est\u00e1 configurada corretamente no Outlook.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Configurando MANUALMENTE no Microsoft Outlook<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\">Configurar manualmente via POP ou IMAP<\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<h3>V\u00eddeo Tutorial<\/h3>\n<p><iframe loading=\"lazy\" title=\"Como configurar e-mail Locaweb no Outlook 365 | Locaweb\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/TIQ9Q6fqiM8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Acesse op\u00e7\u00e3o <strong>Arquivo<\/strong> do lado superior esquerdo;<\/li>\n<\/ul>\n<\/li>\n<li style=\"list-style-type: none;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-33183\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/arquivo.png\" alt=\"\" width=\"305\" height=\"153\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/arquivo.png 305w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/arquivo-300x150.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/arquivo-50x25.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/arquivo-60x30.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/arquivo-100x50.png 100w\" sizes=\"auto, (max-width: 305px) 100vw, 305px\" \/>\n<ul>\n<li>Depois clique em <strong>+Adicionar Conta <\/strong>e preencha com seu email.<\/li>\n<\/ul>\n<\/li>\n<li style=\"list-style-type: none;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-33181\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-7.png\" alt=\"\" width=\"221\" height=\"67\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-7.png 221w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-7-50x15.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-7-60x18.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-7-100x30.png 100w\" sizes=\"auto, (max-width: 221px) 100vw, 221px\" \/>\n<ul>\n<li>Agora insira sua <strong>senha <\/strong>e clique em<strong> Conectar<\/strong>. Se todas as informa\u00e7\u00f5es estiverem corretas, o Outlook ira se autenticar automaticamente. Basta clicar em <strong>Concluir.<\/strong><\/li>\n<\/ul>\n<\/li>\n<li style=\"list-style-type: none;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-27099\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06.png\" alt=\"\" width=\"517\" height=\"556\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06.png 517w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06-279x300.png 279w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06-46x50.png 46w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06-56x60.png 56w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06-93x100.png 93w\" sizes=\"auto, (max-width: 517px) 100vw, 517px\" \/>\n<ul>\n<li>Agora acesse novamente a op\u00e7\u00e3o <strong>Arquivo<\/strong> no canto superior esquerdo;<\/li>\n<\/ul>\n<\/li>\n<li style=\"list-style-type: none;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-33183\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/arquivo.png\" alt=\"\" width=\"305\" height=\"153\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/arquivo.png 305w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/arquivo-300x150.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/arquivo-50x25.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/arquivo-60x30.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/arquivo-100x50.png 100w\" sizes=\"auto, (max-width: 305px) 100vw, 305px\" \/><\/li>\n<li>Clique em <strong>Configura\u00e7\u00f5es de Conta <\/strong>e depois em<strong> Defini\u00e7\u00f5es de servidor;<\/strong><\/li>\n<li><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-33182\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-6.png\" alt=\"\" width=\"849\" height=\"730\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-6.png 849w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-6-300x258.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-6-768x660.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-6-50x43.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-6-60x52.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-6-100x86.png 100w\" sizes=\"auto, (max-width: 849px) 100vw, 849px\" \/>Caso tenha escolhido <strong>IMAP<\/strong>, configure da seguinte forma:\n<ul>\n<li><strong>Emails de entrada:<\/strong> email-ssl.com.br | <strong>Porta<\/strong>: 993<\/li>\n<li><strong>Escolha a op\u00e7\u00e3o<\/strong>: SSL\/TLS<\/li>\n<li><strong>Deixe em branco<\/strong>: Exigir logon usando Auntentica\u00e7\u00e3o de Senha de Seguran\u00e7a (SPA)<\/li>\n<li><strong>Emails de sa\u00edda:<\/strong> email-ssl.com.br | <strong>Porta<\/strong>: 465<\/li>\n<li><strong>Escolha a op\u00e7\u00e3o<\/strong>: SSL\/TLS<\/li>\n<\/ul>\n<\/li>\n<li style=\"list-style-type: none;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-27098\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-05_02.png\" alt=\"\" width=\"518\" height=\"557\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-05_02.png 518w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-05_02-279x300.png 279w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-05_02-46x50.png 46w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-05_02-56x60.png 56w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-05_02-93x100.png 93w\" sizes=\"auto, (max-width: 518px) 100vw, 518px\" \/>\n<ul>\n<li>Caso tenha escolhido <strong>POP<\/strong>, configure da seguinte forma:<\/li>\n<li><strong>Emails de entrada:<\/strong> email-ssl.com.br | <strong>Porta<\/strong>: 995<\/li>\n<li><strong>Marque a op\u00e7\u00e3o<\/strong>: Este servidor requer uma conex\u00e3o criptografada (SSL\/TLS)<\/li>\n<li><strong>Emails de sa\u00edda:<\/strong> email-ssl.com.br | <strong>Porta<\/strong>: 465<\/li>\n<li><strong>Escolha a op\u00e7\u00e3o<\/strong>: SSL\/TLS<\/li>\n<\/ul>\n<\/li>\n<li style=\"list-style-type: none;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-27097\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-04_02.png\" alt=\"\" width=\"516\" height=\"554\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-04_02.png 516w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-04_02-279x300.png 279w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-04_02-47x50.png 47w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-04_02-56x60.png 56w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-04_02-93x100.png 93w\" sizes=\"auto, (max-width: 516px) 100vw, 516px\" \/>\n<ul>\n<li>Clique em <strong>Avan\u00e7ar<\/strong> e ap\u00f3s isso, informe a senha da sua conta de email.<\/li>\n<\/ul>\n<\/li>\n<li style=\"list-style-type: none;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-27099\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06.png\" alt=\"\" width=\"517\" height=\"556\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06.png 517w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06-279x300.png 279w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06-46x50.png 46w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06-56x60.png 56w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06-93x100.png 93w\" sizes=\"auto, (max-width: 517px) 100vw, 517px\" \/>\n<div class=\"hts-messages hts-messages--success  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Pronto!<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tSua conta configurada com sucesso.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages --><\/p>\n<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Importante!<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tSe ao inserir as informa\u00e7\u00f5es a sua conta n\u00e3o conectar automaticamente, provavelmente ir\u00e1 apresentar uma informa\u00e7\u00e3o de que &#8220;algo deu errado&#8221;, que houve falha na comunica\u00e7\u00e3o com os servidores. <strong>Nesse caso, siga o passo a passo a seguir:<\/strong>    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li>Clica em <strong>Alterar Configura\u00e7\u00f5es da Conta;<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-33177 alignnone\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/configuracoes-1.png\" alt=\"\" width=\"431\" height=\"458\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/configuracoes-1.png 746w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/configuracoes-1-283x300.png 283w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/configuracoes-1-47x50.png 47w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/configuracoes-1-57x60.png 57w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/08\/configuracoes-1-94x100.png 94w\" sizes=\"auto, (max-width: 431px) 100vw, 431px\" \/><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Caso tenha escolhido <strong>IMAP<\/strong>, configure da seguinte forma:<\/li>\n<li><strong>Emails de entrada:<\/strong> email-ssl.com.br | <strong>Porta<\/strong>: 993<\/li>\n<li><strong>Escolha a op\u00e7\u00e3o<\/strong>: SSL\/TLS<\/li>\n<li><strong>Deixe em branco<\/strong>: Exigir logon usando Auntentica\u00e7\u00e3o de Senha de Seguran\u00e7a (SPA)<\/li>\n<li><strong>Emails de sa\u00edda:<\/strong> email-ssl.com.br | <strong>Porta<\/strong>: 465<\/li>\n<li><strong>Escolha a op\u00e7\u00e3o<\/strong>: SSL\/TLS<\/li>\n<\/ul>\n<\/li>\n<li style=\"list-style-type: none;\">\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-27098\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-05_02.png\" alt=\"\" width=\"518\" height=\"557\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-05_02.png 518w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-05_02-279x300.png 279w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-05_02-46x50.png 46w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-05_02-56x60.png 56w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-05_02-93x100.png 93w\" sizes=\"auto, (max-width: 518px) 100vw, 518px\" \/>\n<ul>\n<li>Caso tenha escolhido <strong>POP<\/strong>, configure da seguinte forma:<\/li>\n<li><strong>Emails de entrada:<\/strong> email-ssl.com.br | <strong>Porta<\/strong>: 995<\/li>\n<li><strong>Marque a op\u00e7\u00e3o<\/strong>: Este servidor requer uma conex\u00e3o criptografada (SSL\/TLS)<\/li>\n<li><strong>Emails de sa\u00edda:<\/strong> email-ssl.com.br | <strong>Porta<\/strong>: 465<\/li>\n<li><strong>Escolha a op\u00e7\u00e3o<\/strong>: SSL\/TLS<\/li>\n<\/ul>\n<\/li>\n<li style=\"list-style-type: none;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-27097\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-04_02.png\" alt=\"\" width=\"516\" height=\"554\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-04_02.png 516w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-04_02-279x300.png 279w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-04_02-47x50.png 47w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-04_02-56x60.png 56w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-04_02-93x100.png 93w\" sizes=\"auto, (max-width: 516px) 100vw, 516px\" \/>\n<ul>\n<li>Clique em <strong>Avan\u00e7ar<\/strong> e ap\u00f3s isso, informe a senha da sua conta de email e clique em <strong>Conectar<\/strong><\/li>\n<\/ul>\n<\/li>\n<li style=\"list-style-type: none;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-27099\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06.png\" alt=\"\" width=\"517\" height=\"556\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06.png 517w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06-279x300.png 279w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06-46x50.png 46w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06-56x60.png 56w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/08\/Microsoft-Outlook-06-93x100.png 93w\" sizes=\"auto, (max-width: 517px) 100vw, 517px\" \/>\n<div class=\"hts-messages hts-messages--success  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Pronto!<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tSua conta configurada com sucesso.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<\/ul>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Configurando via Painel de Controle do Windows<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\">Clique aqui: Painel de Controle<\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<h3>V\u00eddeo Tutorial<\/h3>\n<p><iframe loading=\"lazy\" title=\"Como configurar e-mail Locaweb via painel de controle Windows | Locaweb\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/jQ3w5SjIdIU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<ul>\n<li>Clique na barras de pesquisa do seu <strong>WINDOWS;<\/strong><\/li>\n<li><strong>Digite<\/strong> : Painel de controle e clique sobre o mesmo;<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26690\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-01.png\" alt=\"\" width=\"772\" height=\"614\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-01.png 772w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-01-300x239.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-01-768x611.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-01-50x40.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-01-60x48.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-01-100x80.png 100w\" sizes=\"auto, (max-width: 772px) 100vw, 772px\" \/><\/p>\n<ul>\n<li>Clique em <strong>Mail<\/strong> (Microsoft Outlook ou Mail 32 Bits);<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26691\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-02.png\" alt=\"\" width=\"748\" height=\"310\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-02.png 748w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-02-300x124.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-02-50x21.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-02-60x25.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-02-100x41.png 100w\" sizes=\"auto, (max-width: 748px) 100vw, 748px\" \/><\/p>\n<ul>\n<li>Clique em <strong>Conta de Email&#8230;<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26692\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-03.png\" alt=\"\" width=\"449\" height=\"294\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-03.png 449w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-03-300x196.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-03-50x33.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-03-60x39.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-03-100x65.png 100w\" sizes=\"auto, (max-width: 449px) 100vw, 449px\" \/><\/p>\n<ul>\n<li>Clique em <strong>Novo;<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26693\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-04.png\" alt=\"\" width=\"672\" height=\"503\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-04.png 672w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-04-300x225.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-04-50x37.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-04-60x45.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2022\/04\/Configura\u00e7\u00e3o-do-Windows-04-100x75.png 100w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/p>\n<ul>\n<li>Clique na op\u00e7\u00e3o <strong>Configura\u00e7\u00e3o manual ou tipos de servidor adicionais\u00a0<\/strong>\u00a0e avance para continuar a sua configura\u00e7\u00e3o de e-mail<\/li>\n<li>Marque a op\u00e7\u00e3o <strong>POP ou IMAP<\/strong> e clique em <strong>Avan\u00e7ar<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8441\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2018\/10\/Configura\u00e7\u00e3o-de-Outlook-E-mail-Locaweb-08.png\" alt=\"\" width=\"726\" height=\"507\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2018\/10\/Configura\u00e7\u00e3o-de-Outlook-E-mail-Locaweb-08.png 726w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2018\/10\/Configura\u00e7\u00e3o-de-Outlook-E-mail-Locaweb-08-300x210.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2018\/10\/Configura\u00e7\u00e3o-de-Outlook-E-mail-Locaweb-08-50x35.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2018\/10\/Configura\u00e7\u00e3o-de-Outlook-E-mail-Locaweb-08-60x42.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2018\/10\/Configura\u00e7\u00e3o-de-Outlook-E-mail-Locaweb-08-100x70.png 100w\" sizes=\"auto, (max-width: 726px) 100vw, 726px\" \/><\/p>\n<ul>\n<li><strong>Nome<\/strong>:\u00a0Defina o nome que ser\u00e1 exibido no Outlook<\/li>\n<li><strong>Endere\u00e7o de E-mail:<\/strong>\u00a0 Informe a conta de e-mail<\/li>\n<li><strong>Tipo de Conta:<\/strong> Escolha entre <strong>IMAP<\/strong> ou <strong>POP<\/strong><\/li>\n<li><strong>Servidor de Entrada de emails:<\/strong> Digite email-ssl.com.br<\/li>\n<li><strong>Servidor de sa\u00edda de e-mails:<\/strong> Digite email-ssl.com.br<\/li>\n<li><strong>Nome de usu\u00e1rio:<\/strong> Informe novamente a sua conta de e-mail<\/li>\n<li><strong>Senha:<\/strong> Coloque a senha do seu email<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13092\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2019\/03\/Outlook_04-2.png\" alt=\"\" width=\"726\" height=\"507\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2019\/03\/Outlook_04-2.png 726w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2019\/03\/Outlook_04-2-300x210.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2019\/03\/Outlook_04-2-50x35.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2019\/03\/Outlook_04-2-60x42.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2019\/03\/Outlook_04-2-100x70.png 100w\" sizes=\"auto, (max-width: 726px) 100vw, 726px\" \/><\/p>\n<ul>\n<li>Em Servidor de sa\u00edda\u00a0marque a op\u00e7\u00e3o <strong>Meu servidor de sa\u00edda (SMTP) requer autentica\u00e7\u00e3o<\/strong><\/li>\n<\/ul>\n<div class=\"hts-messages hts-messages--info    \"   >\n<p>\n    \t\t\t\t\tOBS: A conta de e-mail que esteja autenticando no SMTP deve ser a mesma utilizada como remetente na configura\u00e7\u00e3o em seu software de e-mail.<br \/>\nCaso as contas esteja diferente pode apresentar o erro: <strong>&#8220;<i>503 5.0.3\u00a0Client host rejected: Para envio de mensagens e necessaria autenticacao<\/i><\/strong>&#8220;    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-293\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2017\/08\/Outlook02.png\" alt=\"\" width=\"440\" height=\"443\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2017\/08\/Outlook02.png 440w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2017\/08\/Outlook02-150x150.png 150w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2017\/08\/Outlook02-298x300.png 298w\" sizes=\"auto, (max-width: 440px) 100vw, 440px\" \/><\/p>\n<ul>\n<li>Em seguida clique na aba <strong>avan\u00e7ado<\/strong><\/li>\n<li>\n<p id=\"firstHeading\" class=\"firstHeading\" lang=\"pt-BR\"><span dir=\"auto\">Acesso criptografado a e-mails (SSL), na op\u00e7\u00e3o Servidor de entrada utilize as seguintes portas:<\/span><\/p>\n<\/li>\n<li>\n<p id=\"firstHeading\" class=\"firstHeading\" lang=\"pt-BR\"><span dir=\"auto\">Marque a op\u00e7\u00e3o: <strong>Este servidor requer uma conex\u00e3o criptografada (SSL\/TLS)<\/strong><br \/>\n<\/span>Para\u00a0<strong>POP<\/strong> use a porta <strong>995 &#8211; Habilite a op\u00e7\u00e3o SSL\/TLS<\/strong><br \/>\nPara <strong>IMAP<\/strong> use a porta <strong>993\u00a0&#8211; Habilite a op\u00e7\u00e3o SSL\/TLS<\/strong><\/p>\n<\/li>\n<li>J\u00e1 na op\u00e7\u00e3o servidor de sa\u00edda (SMTP)<br \/>\nUse a porta <strong>465 &#8211; Habilite a op\u00e7\u00e3o SSL\/TLS<\/strong><\/li>\n<\/ul>\n<div class=\"hts-messages hts-messages--alert    \"   >\n<p>\n    \t\t\t\t\tCaso o seu Outlook seja <a href=\"https:\/\/support.microsoft.com\/pt-br\/office\/fim-do-suporte-para-office-2007-942272d3-bd72-4944-9f82-02ed307cf934\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Outlook<\/strong> <strong>2007<\/strong><\/a>; <a href=\"https:\/\/support.microsoft.com\/pt-br\/office\/recursos-descontinuados-e-funcionalidade-modificada-no-outlook-2010-8af5599e-810b-4bbd-b48d-7416c1996d34\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Outlook 2010<\/strong><\/a>. \u00c9 necess\u00e1rio que seja utilizado essa configura\u00e7\u00e3o sem TLS, abaixo:<\/p>\n<ul>\n<li><strong>Para POP<\/strong> use a porta: <strong>110 \u2013 Sem Criptografia<\/strong><br \/>\n<strong>Para<\/strong> <strong>IMAP<\/strong> use a porta: <strong>143 \u2013 Sem Criptografia<\/strong><\/li>\n<li>J\u00e1 na op\u00e7\u00e3o servidor de sa\u00edda (SMTP)<br \/>\nUse a porta: <strong>587 \u2013 Sem Criptografia<\/strong><\/li>\n<\/ul>\n<p>Lembramos que essas vers\u00f5es j\u00e1 s\u00e3o obsoletas e a pr\u00f3pria Microsoft j\u00e1 n\u00e3o presta mais suporte e n\u00e3o tem update de seguran\u00e7a, e por isso em algum momento pode parar de funcionar.<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ul>\n<li><strong>Caminho da pasta raiz<\/strong>:Digite desta forma INBOX<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-22146\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2020\/07\/INBOX_02.jpg\" alt=\"\" width=\"423\" height=\"462\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/07\/INBOX_02.jpg 423w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/07\/INBOX_02-275x300.jpg 275w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/07\/INBOX_02-46x50.jpg 46w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/07\/INBOX_02-55x60.jpg 55w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/07\/INBOX_02-92x100.jpg 92w\" sizes=\"auto, (max-width: 423px) 100vw, 423px\" \/><\/p>\n<ul>\n<li>Depois clique em <strong>OK<\/strong>, e finalize a sua configura\u00e7\u00e3o de E-mail.<\/li>\n<\/ul>\n<p><div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Aten\u00e7\u00e3o!<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\t Configurando diretamente pelo Outlook, ele n\u00e3o permite configurar o caminho da pasta raiz e isso pode fazer com que apresente falhas de sincroniza\u00e7\u00e3o, onde para solucionar, se faz necess\u00e1rio a configura\u00e7\u00e3o de um novo perfil e a configura\u00e7\u00e3o acima citada.<\/p>\n<p>Para isso acesse o nosso artigo de Ajuda &#8220;Como Criar um Perfil de E-mail no Windows&#8221; <a href=\"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/como-criar-perfil-de-e-mail-windows-10-email-locaweb\/\">clicando aqui.<\/a><\/p>\n<ul>\n<li><b>Leia tamb\u00e9m: Como corrigir o <\/b><a href=\"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/erro-400\/\" target=\"_blank\" rel=\"noopener\"><b>erro 400<\/b><\/a><b><\/b><\/li>\n<li><b>Leia tamb\u00e9m: Como corrigir o <\/b><a href=\"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/erro-403-forbidden\/\" target=\"_blank\" rel=\"noopener\"><b>erro 403<\/b><\/a><\/li>\n<\/ul>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Conhe\u00e7a!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tConhe\u00e7a todas as vantagens do <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.locaweb.com.br\/google-workspace\/\" target=\"_blank\" rel=\"noopener\">Google Workspace<\/a> e do <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.locaweb.com.br\/email-profissional\/\" target=\"_blank\" rel=\"noopener\">Email Corporativo.<\/a>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>Neste artigo vamos mostrar duas op\u00e7\u00f5es de configura\u00e7\u00e3o do Microsoft Outlook, uma diretamente via software e a outra por dentro do painel de controle do Windows. V\u00eddeo Tutorial Configurando MANUALMENTE no Microsoft Outlook Configurando via Painel de Controle do Windows<\/p>\n","protected":false},"author":6,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[121],"ht-kb-tag":[365],"class_list":["post-599","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-locaweb","ht_kb_tag-categoriae-mail"],"_links":{"self":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/599","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=599"}],"version-history":[{"count":93,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/599\/revisions"}],"predecessor-version":[{"id":37004,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/599\/revisions\/37004"}],"wp:attachment":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=599"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-category?post=599"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-tag?post=599"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}