{"id":37728,"date":"2025-06-27T15:40:55","date_gmt":"2025-06-27T18:40:55","guid":{"rendered":"https:\/\/www.locaweb.com.br\/ajuda\/?post_type=ht_kb&#038;p=37728"},"modified":"2025-08-11T12:10:02","modified_gmt":"2025-08-11T15:10:02","slug":"como-cancelar-um-plano-em-vps","status":"publish","type":"ht_kb","link":"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/como-cancelar-um-plano-em-vps\/","title":{"rendered":"Como cancelar um plano em VPS"},"content":{"rendered":"    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Informa\u00e7\u00e3o!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tNeste artigo, voc\u00ea aprender\u00e1 como realizar o cancelamento da VPS atrav\u00e9s do painel do produto, apenas se ele estiver ativo no painel.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Importante!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tCaso seu produto esteja com status <strong>desativado<\/strong>, ser\u00e1 necess\u00e1rio abrir um chamado no campo de <strong>Cancelamento<\/strong> atrav\u00e9s da sua <strong>Central do cliente<\/strong>.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<h1>Como realizar o cancelamento do VPS?<\/h1>\n<p><span style=\"font-weight: 400;\">Voc\u00ea pode solicitar o cancelamento do seu plano a qualquer momento pelo Painel de Servidores.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Acesse o <\/span><b>Painel de Servidores.<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Na listagem de servidores, ache o servidor desejado e clique na op\u00e7\u00e3o \u201c<\/span><b>Administrar servidor<\/b><span style=\"font-weight: 400;\">\u201d.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37729\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-1.png\" alt=\"\" width=\"1280\" height=\"475\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-1.png 1280w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-1-300x111.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-1-1024x380.png 1024w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-1-768x285.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-1-50x19.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-1-60x22.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-1-100x37.png 100w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Na tela de administrar servidor, clique no \u00edcone de 3 pontinhos que est\u00e1 ao lado do bot\u00e3o de reiniciar e selecione a op\u00e7\u00e3o \u201c<\/span><b>Cancelar<\/b><span style=\"font-weight: 400;\">\u201d.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37730\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-2.png\" alt=\"\" width=\"1455\" height=\"1048\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-2.png 1455w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-2-300x216.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-2-1024x738.png 1024w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-2-768x553.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-2-50x36.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-2-60x43.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-2-100x72.png 100w\" sizes=\"auto, (max-width: 1455px) 100vw, 1455px\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Leia o aviso com aten\u00e7\u00e3o e marque a op\u00e7\u00e3o \u201c<\/span><b>Li e concordo com as informa\u00e7\u00f5es acima<\/b><span style=\"font-weight: 400;\">\u201d.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37731\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-3.png\" alt=\"\" width=\"1600\" height=\"1129\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-3.png 1600w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-3-300x212.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-3-1024x723.png 1024w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-3-768x542.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-3-50x35.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-3-1536x1084.png 1536w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-3-60x42.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-3-100x71.png 100w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Selecione o <\/span><b>motivo do cancelamento.<\/b><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37732\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-4.png\" alt=\"\" width=\"1495\" height=\"1600\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-4.png 1495w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-4-280x300.png 280w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-4-957x1024.png 957w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-4-768x822.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-4-47x50.png 47w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-4-1435x1536.png 1435w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-4-56x60.png 56w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-4-93x100.png 93w\" sizes=\"auto, (max-width: 1495px) 100vw, 1495px\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Digite o nome do servidor e clique em \u201c<\/span><b>Confirmar cancelamento<\/b><span style=\"font-weight: 400;\">\u201d.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37733\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-5.png\" alt=\"\" width=\"1504\" height=\"988\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-5.png 1504w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-5-300x197.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-5-1024x673.png 1024w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-5-768x505.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-5-50x33.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-5-60x39.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-5-100x66.png 100w\" sizes=\"auto, (max-width: 1504px) 100vw, 1504px\" \/><\/p>\n    \t\t<div class=\"hts-messages hts-messages--success  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Pronto!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tA solicita\u00e7\u00e3o de cancelamento foi realizada e voc\u00ea receber\u00e1 um e-mail de confirma\u00e7\u00e3o. O servidor ser\u00e1 desativado e n\u00e3o haver\u00e1 mais cobran\u00e7as relacionadas a este plano.\u00a0    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Importante!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tCaso tenha solicitado o cancelamento dentro do per\u00edodo pago, o valor restante ficar\u00e1 como cr\u00e9dito na sua conta Locaweb e ser\u00e1 debitado nas pr\u00f3ximas faturas, caso tenha servi\u00e7os ativos.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37734\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-6.png\" alt=\"\" width=\"1504\" height=\"788\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-6.png 1504w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-6-300x157.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-6-1024x537.png 1024w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-6-768x402.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-6-50x26.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-6-60x31.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/06\/Cancelar-vps-6-100x52.png 100w\" sizes=\"auto, (max-width: 1504px) 100vw, 1504px\" \/><\/p>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Conhe\u00e7a!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tConhe\u00e7a todas as vantagens do\u00a0<a class=\"waffle-rich-text-link\" href=\"https:\/\/www.locaweb.com.br\/google-workspace\/\" target=\"_blank\" rel=\"noopener\">Google Workspace<\/a>\u00a0e do\u00a0<a class=\"waffle-rich-text-link\" href=\"https:\/\/www.locaweb.com.br\/email-profissional\/\" target=\"_blank\" rel=\"noopener\">Email Corporativo.<\/a>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Como realizar o cancelamento do VPS? Voc\u00ea pode solicitar o cancelamento do seu plano a qualquer momento pelo Painel de Servidores. Acesse o Painel de Servidores. Na listagem de servidores, ache o servidor desejado e clique na op\u00e7\u00e3o \u201cAdministrar servidor\u201d. Na tela de administrar servidor, clique no \u00edcone de 3&#8230;<\/p>\n","protected":false},"author":29,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[118],"ht-kb-tag":[],"class_list":["post-37728","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-vps-locaweb"],"_links":{"self":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/37728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=37728"}],"version-history":[{"count":5,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/37728\/revisions"}],"predecessor-version":[{"id":38219,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/37728\/revisions\/38219"}],"wp:attachment":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=37728"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-category?post=37728"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-tag?post=37728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}