{"id":37266,"date":"2025-03-17T14:53:11","date_gmt":"2025-03-17T17:53:11","guid":{"rendered":"https:\/\/www.locaweb.com.br\/ajuda\/?post_type=ht_kb&#038;p=37266"},"modified":"2025-03-17T14:55:53","modified_gmt":"2025-03-17T17:55:53","slug":"sincronizacao-de-pastas-no-thunderbird","status":"publish","type":"ht_kb","link":"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/sincronizacao-de-pastas-no-thunderbird\/","title":{"rendered":"Sincroniza\u00e7\u00e3o de pastas no ThunderBird"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Informa\u00e7\u00e3o!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t<span style=\"font-weight: 400;\">As instru\u00e7\u00f5es a seguir s\u00e3o de responsabilidade do cliente, sendo essas recomendadas pela fabricante, <\/span><b>Mozilla ThunderBird<\/b><span style=\"font-weight: 400;\">.<\/span>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t<\/span><\/p>\n<p><span style=\"font-weight: 400;\">    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Importante!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tLembre-se de solicitar a um t\u00e9cnico de sua confian\u00e7a que siga com essas atualiza\u00e7\u00f5es. Se as pastas IMAP n\u00e3o estiverem sincronizando corretamente no Thunderbird ap\u00f3s a configura\u00e7\u00e3o da conta, siga este procedimento para resolver o problema:    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t<\/span><\/p>\n<h3><b>Abra o Thunderbird<\/b><\/h3>\n<ul>\n<li><span style=\"font-weight: 400;\">Certifique-se de que o Thunderbird est\u00e1 aberto e que a conta de e-mail j\u00e1 est\u00e1 configurada.<\/span><\/li>\n<\/ul>\n<h3><b>Acesse as op\u00e7\u00f5es de inscri\u00e7\u00e3o de pastas<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No painel lateral esquerdo, localize sua conta de e-mail.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clique com o bot\u00e3o direito do mouse sobre o nome da conta.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">No menu suspenso, selecione a op\u00e7\u00e3o <\/span><b>&#8220;Inscrever&#8230;&#8221;<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37272\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-1-1-1.png\" alt=\"\" width=\"962\" height=\"758\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-1-1-1.png 962w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-1-1-1-300x236.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-1-1-1-768x605.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-1-1-1-50x39.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-1-1-1-60x47.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-1-1-1-100x79.png 100w\" sizes=\"auto, (max-width: 962px) 100vw, 962px\" \/><\/span><\/p>\n<h3><b>Escolha as pastas para sincronizar<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ser\u00e1 exibida uma janela listando todas as pastas dispon\u00edveis no servidor IMAP.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Verifique quais pastas est\u00e3o dispon\u00edveis e marque aquelas que deseja sincronizar.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ap\u00f3s selecionar as pastas desejadas, clique no bot\u00e3o <\/span><b>&#8220;Inscrever&#8221;<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Em seguida, clique em <\/span><b>&#8220;OK&#8221;<\/b><span style=\"font-weight: 400;\"> para confirmar as altera\u00e7\u00f5es.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37273\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-2-1-1.png\" alt=\"\" width=\"1135\" height=\"978\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-2-1-1.png 1135w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-2-1-1-300x259.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-2-1-1-1024x882.png 1024w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-2-1-1-768x662.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-2-1-1-50x43.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-2-1-1-60x52.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-2-1-1-100x86.png 100w\" sizes=\"auto, (max-width: 1135px) 100vw, 1135px\" \/><\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Reiniciar o Thunderbird<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Para garantir que as altera\u00e7\u00f5es entrem em vigor, feche e abra novamente o Thunderbird.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ap\u00f3s a reinicializa\u00e7\u00e3o, as pastas selecionadas devem aparecer e sincronizar corretamente de acordo com webmail.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-37275\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-3-1.png\" alt=\"\" width=\"599\" height=\"926\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-3-1.png 674w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-3-1-194x300.png 194w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-3-1-662x1024.png 662w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-3-1-32x50.png 32w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-3-1-39x60.png 39w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-3-1-65x100.png 65w\" sizes=\"auto, (max-width: 599px) 100vw, 599px\" \/><\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37276\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-4-1.png\" alt=\"\" width=\"606\" height=\"755\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-4-1.png 606w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-4-1-241x300.png 241w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-4-1-40x50.png 40w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-4-1-48x60.png 48w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-4-1-80x100.png 80w\" sizes=\"auto, (max-width: 606px) 100vw, 606px\" \/><\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Caso as pastas ainda n\u00e3o apare\u00e7am, tente atualizar manualmente a lista de pastas:<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clique com o bot\u00e3o direito sobre a conta de e-mail e selecione <\/span><b>&#8220;Configura\u00e7\u00f5es&#8221;<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u00e1 at\u00e9 <\/span><b>&#8220;Configura\u00e7\u00e3o do Servidor&#8221;<\/b><span style=\"font-weight: 400;\"> e clique no bot\u00e3o <\/span><b>&#8220;Avan\u00e7ado&#8221;<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Certifique-se de que a op\u00e7\u00e3o <\/span><b>&#8220;Mostrar somente pastas assinadas&#8221;<\/b><span style=\"font-weight: 400;\"> est\u00e1 ativada.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clique em <\/span><b>OK<\/b><span style=\"font-weight: 400;\"> e reinicie o Thunderbird novamente.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-37277\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-5-1.png\" alt=\"\" width=\"602\" height=\"460\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-5-1.png 1219w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-5-1-300x229.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-5-1-1024x781.png 1024w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-5-1-768x586.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-5-1-50x38.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-5-1-60x46.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2025\/03\/imagem-5-1-100x76.png 100w\" sizes=\"auto, (max-width: 602px) 100vw, 602px\" \/><\/p>\n    \t\t<div class=\"hts-messages hts-messages--success  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Pronto!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tAgora suas pastas IMAP estar\u00e3o sincronizadas corretamente no Thunderbird.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Abra o Thunderbird Certifique-se de que o Thunderbird est\u00e1 aberto e que a conta de e-mail j\u00e1 est\u00e1 configurada. Acesse as op\u00e7\u00f5es de inscri\u00e7\u00e3o de pastas No painel lateral esquerdo, localize sua conta de e-mail. Clique com o bot\u00e3o direito do mouse sobre o nome da conta. No menu suspenso,&#8230;<\/p>\n","protected":false},"author":29,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[121],"ht-kb-tag":[],"class_list":["post-37266","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-locaweb"],"_links":{"self":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/37266","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=37266"}],"version-history":[{"count":6,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/37266\/revisions"}],"predecessor-version":[{"id":37283,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/37266\/revisions\/37283"}],"wp:attachment":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=37266"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-category?post=37266"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-tag?post=37266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}