{"id":32280,"date":"2023-06-26T12:28:38","date_gmt":"2023-06-26T15:28:38","guid":{"rendered":"https:\/\/www.locaweb.com.br\/ajuda\/?post_type=ht_kb&#038;p=32280"},"modified":"2023-06-26T12:29:44","modified_gmt":"2023-06-26T15:29:44","slug":"como-alterar-a-senha-do-painel-do-cliente-revenda-locaweb","status":"publish","type":"ht_kb","link":"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/como-alterar-a-senha-do-painel-do-cliente-revenda-locaweb\/","title":{"rendered":"Como alterar a senha do painel do cliente \u2013 Revenda Locaweb"},"content":{"rendered":"<p><span data-contrast=\"auto\">    \t\t<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tUma situa\u00e7\u00e3o muito comum que pode acontecer \u00e9 a necessidade de mudar a senha de vez em quando. Para te ajudar, neste artigo voc\u00ea aprender\u00e1 <\/span><b><span data-contrast=\"auto\">como alterar a senha do painel do cliente<\/span><\/b><span data-contrast=\"auto\">, o Cronos painel.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">     \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Importante!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tA senha do Cronos Painel somente pode ser alterada atrav\u00e9s do <b>painel do cliente<\/b>.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t<\/span><\/p>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Certifique-se de que o seu cliente possui um acesso<\/span><\/b><span data-contrast=\"auto\">.<\/span><b><span data-contrast=\"auto\">\u202f<\/span><\/b><span data-contrast=\"auto\">Caso n\u00e3o tenha enviado os dados ao criar a conta, realize esse processo novamente entrando na p\u00e1gina de \u201c<\/span><b><span data-contrast=\"auto\">Contas<\/span><\/b><span data-contrast=\"auto\">\u201d e acessando a op\u00e7\u00e3o \u201c<\/span><b><span data-contrast=\"auto\">Enviar Acesso<\/span><\/b><span data-contrast=\"auto\">\u201d.\u202f<\/span> \u202f<span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-32281\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image002-1.jpg\" alt=\"\" width=\"566\" height=\"96\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image002-1.jpg 566w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image002-1-300x51.jpg 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image002-1-50x8.jpg 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image002-1-60x10.jpg 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image002-1-100x17.jpg 100w\" sizes=\"auto, (max-width: 566px) 100vw, 566px\" \/><\/p>\n<p><span data-contrast=\"auto\">Seu cliente receber\u00e1 a seguinte mensagem, atrav\u00e9s do meio de envio selecionado.<\/span> <span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-32282\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image004-1.png\" alt=\"\" width=\"567\" height=\"402\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image004-1.png 567w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image004-1-300x213.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image004-1-50x35.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image004-1-60x43.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image004-1-100x71.png 100w\" sizes=\"auto, (max-width: 567px) 100vw, 567px\" \/><\/span><\/p>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Clique no link enviado ou acesse o <a href=\"https:\/\/cronos-painel.locaweb.com.br\/\"><b><span data-contrast=\"none\">Painel do cliente<\/span><\/b><\/a><span data-contrast=\"auto\">\u202fe clique em \u201c<\/span><b><span data-contrast=\"auto\">Esqueceu sua senha?<\/span><\/b><span data-contrast=\"auto\">\u201d.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-32283\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image006-1.png\" alt=\"\" width=\"480\" height=\"268\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image006-1.png 480w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image006-1-300x168.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image006-1-50x28.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image006-1-60x34.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image006-1-100x56.png 100w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\" \/><\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Insira o \u201c<\/span><b><span data-contrast=\"auto\">Nome do usu\u00e1rio<\/span><\/b><span data-contrast=\"auto\">\u201d e \u201c<\/span><b><span data-contrast=\"auto\">Endere\u00e7o de Email<\/span><\/b><span data-contrast=\"auto\">\u201d recebido via e-mail ou WhatsApp e clique em \u201c<\/span><b><span data-contrast=\"auto\">Enviar c\u00f3digo de verifica\u00e7\u00e3o<\/span><\/b><span data-contrast=\"auto\">\u201d.\u202f<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-32284\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image008-1.png\" alt=\"\" width=\"480\" height=\"267\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image008-1.png 480w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image008-1-300x167.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image008-1-50x28.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image008-1-60x33.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image008-1-100x56.png 100w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\" \/><\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Copie e cole o C\u00f3digo de verifica\u00e7\u00e3o\u201d recebido no e-mail cadastrado e clique em \u201cVerificar c\u00f3digo\u201d\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-32285\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image010-1.png\" alt=\"\" width=\"480\" height=\"332\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image010-1.png 480w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image010-1-300x208.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image010-1-50x35.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image010-1-60x42.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image010-1-100x69.png 100w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\" \/><\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Clique em continuar para realizar o login. Caso queira, voc\u00ea pode alterar o email antes de prosseguir.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-32286\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image012.png\" alt=\"\" width=\"480\" height=\"300\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image012.png 480w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image012-300x188.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image012-50x31.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image012-60x38.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image012-100x63.png 100w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\" \/><\/p>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Agora \u00e9 s\u00f3 criar a nova senha e continuar.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559685&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-32287\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image014.png\" alt=\"\" width=\"480\" height=\"470\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image014.png 480w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image014-300x294.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image014-50x50.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image014-60x60.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image014-100x98.png 100w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\" \/><\/span><br \/>\n    \t\t<div class=\"hts-messages hts-messages--success  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Pronto!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tUtilize o login com a nova senha criada para ter acesso ao painel de controle do Cronos Painel.\u00a0    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t<\/p>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Conhe\u00e7a!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tAproveite e conhe\u00e7a outros produtos da Locaweb, como o E-mail Marketing,\u00a0<a href=\"https:\/\/www.locaweb.com.br\/email-marketing-locaweb\/\" target=\"_blank\" rel=\"noopener noreferrer\">clique aqui<\/a>\u00a0e saiba mais!    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>Certifique-se de que o seu cliente possui um acesso.\u202fCaso n\u00e3o tenha enviado os dados ao criar a conta, realize esse processo novamente entrando na p\u00e1gina de \u201cContas\u201d e acessando a op\u00e7\u00e3o \u201cEnviar Acesso\u201d.\u202f \u202f\u00a0 Seu cliente receber\u00e1 a seguinte mensagem, atrav\u00e9s do meio de envio selecionado. \u202f Clique no link&#8230;<\/p>\n","protected":false},"author":30,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[649],"ht-kb-tag":[],"class_list":["post-32280","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-revenda-locaweb"],"_links":{"self":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/32280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=32280"}],"version-history":[{"count":3,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/32280\/revisions"}],"predecessor-version":[{"id":32290,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/32280\/revisions\/32290"}],"wp:attachment":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=32280"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-category?post=32280"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-tag?post=32280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}