{"id":3207,"date":"2023-01-04T10:55:34","date_gmt":"2023-01-04T13:55:34","guid":{"rendered":"https:\/\/wiki3.locaweb.com.br\/?post_type=ht_kb&#038;p=3207"},"modified":"2024-08-02T18:16:14","modified_gmt":"2024-08-02T21:16:14","slug":"como-exportar-relatorios-email-marketing","status":"publish","type":"ht_kb","link":"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/como-exportar-relatorios-email-marketing\/","title":{"rendered":"Como exportar relat\u00f3rios &#8211; Email Marketing"},"content":{"rendered":"    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\"><b>Informa\u00e7\u00e3o!<\/b><\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tO painel do Email Marketing permite a exporta\u00e7\u00e3o dos relat\u00f3rios de envios de suas mensagens, assim voc\u00ea pode baixar os arquivos em seu computador em dois formatos de planilhas: <strong>CSV<\/strong> e para o Excel (<strong>XLSX)<\/strong>.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<h6>Exportando relat\u00f3rios<\/h6>\n<ul>\n<li><a href=\"http:\/\/emailmarketing.locaweb.com.br\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>Clique aqui<\/b><\/a>\u00a0e acesse o painel. Efetue o login com o seu usu\u00e1rio e senha.<\/li>\n<li>Na p\u00e1gina inicial do painel, clique em\u00a0<strong>Relat\u00f3rios<\/strong>, depois clique sobre a mensagem que deseja exportar o relat\u00f3rio.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3560\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2018\/06\/Exportar_relatorio_1.png\" alt=\"\" width=\"854\" height=\"520\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2018\/06\/Exportar_relatorio_1.png 854w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2018\/06\/Exportar_relatorio_1-300x183.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2018\/06\/Exportar_relatorio_1-768x468.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2018\/06\/Exportar_relatorio_1-50x30.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2018\/06\/Exportar_relatorio_1-60x37.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2018\/06\/Exportar_relatorio_1-100x61.png 100w\" sizes=\"auto, (max-width: 854px) 100vw, 854px\" \/><\/p>\n<ul>\n<li>No canto superior direito clique no bot\u00e3o\u00a0<b>Exportar<\/b>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-29908\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2023\/02\/Exportar-relatorios-\u2013-Email-Marketing.png\" alt=\"\" width=\"768\" height=\"305\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/02\/Exportar-relatorios-\u2013-Email-Marketing.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/02\/Exportar-relatorios-\u2013-Email-Marketing-300x119.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/02\/Exportar-relatorios-\u2013-Email-Marketing-50x20.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/02\/Exportar-relatorios-\u2013-Email-Marketing-60x24.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/02\/Exportar-relatorios-\u2013-Email-Marketing-100x40.png 100w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/p>\n<ul>\n<li>Na pr\u00f3xima tela voc\u00ea pode realizar alguns filtros, como:\u00a0<b>Visualiza\u00e7\u00f5es<\/b>,\u00a0<b>Descadastramentos<\/b>,\u00a0<b>Erros de recebimento<\/b>\u00a0ou\u00a0<b>Cliques por link.<\/b><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23017\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2020\/11\/Relatorio_01.png\" alt=\"\" width=\"908\" height=\"426\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/11\/Relatorio_01.png 908w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/11\/Relatorio_01-300x141.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/11\/Relatorio_01-768x360.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/11\/Relatorio_01-50x23.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/11\/Relatorio_01-60x28.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/11\/Relatorio_01-100x47.png 100w\" sizes=\"auto, (max-width: 908px) 100vw, 908px\" \/><\/p>\n<ul>\n<li>Se desejar baixar o relat\u00f3rio completo, marque todas as op\u00e7\u00f5es e clique no bot\u00e3o\u00a0<b>Exportar<\/b>.<\/li>\n<li>Pronto, o seu arquivo foi enviado para a fila de exporta\u00e7\u00e3o e ficar\u00e1 dispon\u00edvel para\u00a0<b>Download<\/b>\u00a0em at\u00e9 1h.<\/li>\n<\/ul>\n    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\"><b>Aten\u00e7\u00e3o<\/b><\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tEste relat\u00f3rio s\u00f3 poder\u00e1 ser exportado novamente em um intervalo de 1 hora.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<ul>\n<li>Voc\u00ea poder\u00e1 adicionar o seu e-mail e quando dispon\u00edvel o arquivo ser\u00e1 notificado.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-29910\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2023\/02\/Exportar-relatorios-\u2013-Email-Marketing-02.png\" alt=\"\" width=\"1050\" height=\"169\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/02\/Exportar-relatorios-\u2013-Email-Marketing-02.png 1050w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/02\/Exportar-relatorios-\u2013-Email-Marketing-02-300x48.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/02\/Exportar-relatorios-\u2013-Email-Marketing-02-1024x165.png 1024w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/02\/Exportar-relatorios-\u2013-Email-Marketing-02-768x124.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/02\/Exportar-relatorios-\u2013-Email-Marketing-02-50x8.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/02\/Exportar-relatorios-\u2013-Email-Marketing-02-60x10.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/02\/Exportar-relatorios-\u2013-Email-Marketing-02-100x16.png 100w\" sizes=\"auto, (max-width: 1050px) 100vw, 1050px\" \/><\/p>\n<ul>\n<li>Para localizar o arquivo enviado para fila de exporta\u00e7\u00e3o e realizar o download, volte a tela\u00a0<b>Relat\u00f3rios<\/b>, clique na\u00a0<b>Seta<\/b>\u00a0que aparece ao lado do bot\u00e3o, e clique na op\u00e7\u00e3o\u00a0<b>Hist\u00f3rico de Exporta\u00e7\u00e3o<\/b>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23018\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2020\/11\/Relatorio_02.png\" alt=\"\" width=\"1069\" height=\"351\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/11\/Relatorio_02.png 1069w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/11\/Relatorio_02-300x99.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/11\/Relatorio_02-1024x336.png 1024w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/11\/Relatorio_02-768x252.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/11\/Relatorio_02-50x16.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/11\/Relatorio_02-60x20.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2020\/11\/Relatorio_02-100x33.png 100w\" sizes=\"auto, (max-width: 1069px) 100vw, 1069px\" \/><\/p>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Informa\u00e7\u00e3o<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tOs arquivos ficam dispon\u00edveis por 5 dias para download, ap\u00f3s esse per\u00edodo ser\u00e1 necess\u00e1rio repetir o mesmo procedimento para exportar o relat\u00f3rio.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\"><b>Conhe\u00e7a!<\/b><\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tAproveite e conhe\u00e7a outros produtos da Locaweb, como o <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.locaweb.com.br\/email-profissional\/\" target=\"_blank\" rel=\"noopener\">Email Empresarial<\/a> e <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.locaweb.com.br\/hospedagem-de-sites-com-dominio-gratis\/\" target=\"_blank\" rel=\"noopener\">Hospedagem de Sites<\/a>!    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>Exportando relat\u00f3rios Clique aqui\u00a0e acesse o painel. Efetue o login com o seu usu\u00e1rio e senha. Na p\u00e1gina inicial do painel, clique em\u00a0Relat\u00f3rios, depois clique sobre a mensagem que deseja exportar o relat\u00f3rio. No canto superior direito clique no bot\u00e3o\u00a0Exportar. Na pr\u00f3xima tela voc\u00ea pode realizar alguns filtros, como:\u00a0Visualiza\u00e7\u00f5es,\u00a0Descadastramentos,\u00a0Erros de&#8230;<\/p>\n","protected":false},"author":6,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[128],"ht-kb-tag":[376],"class_list":["post-3207","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-marketing","ht_kb_tag-categoriaemail-marketing"],"_links":{"self":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/3207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=3207"}],"version-history":[{"count":15,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/3207\/revisions"}],"predecessor-version":[{"id":35856,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/3207\/revisions\/35856"}],"wp:attachment":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=3207"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-category?post=3207"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-tag?post=3207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}