{"id":32055,"date":"2023-06-26T11:38:40","date_gmt":"2023-06-26T14:38:40","guid":{"rendered":"https:\/\/www.locaweb.com.br\/ajuda\/?post_type=ht_kb&#038;p=32055"},"modified":"2024-10-15T14:26:46","modified_gmt":"2024-10-15T17:26:46","slug":"como-configurar-o-mx-revenda-locaweb","status":"publish","type":"ht_kb","link":"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/como-configurar-o-mx-revenda-locaweb\/","title":{"rendered":"Como configurar o MX na Revenda Locaweb\u202f   \u202f"},"content":{"rendered":"    \t\t<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t<span data-contrast=\"auto\">Neste artigo, voc\u00ea aprender\u00e1 <\/span><b><span data-contrast=\"auto\">como realizar as configura\u00e7\u00f5es de MX para o seu servi\u00e7o de Email na Revenda Locaweb<\/span><\/b><span data-contrast=\"auto\"> e manter o seu e-mail funcionando corretamente.<\/span>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p><span data-contrast=\"auto\">Para que um servi\u00e7o de e-mail funcione de maneira adequada, alguns procedimentos s\u00e3o necess\u00e1rios, e um deles \u00e9 a configura\u00e7\u00e3o da entrada MX, que define o provedor respons\u00e1vel por enviar e receber mensagens de e-mail para um dom\u00ednio. <\/span><\/p>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Acesse o menu da Revenda Locaweb e clique na op\u00e7\u00e3o \u201c<\/span><b><span data-contrast=\"none\">DNS<\/span><\/b><span data-contrast=\"none\">\u201d na aba lateral.\u202f<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-32056 size-full\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/menu-hamburguer-dns.png\" alt=\"imagem do menu completo da p\u00e1gina inicial da Revenda Locaweb mostrando a aba \u201cDNS\u201d em destaque com um ret\u00e2ngulo de bordas vermelhas e sem preenchimento.\" width=\"991\" height=\"813\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/menu-hamburguer-dns.png 991w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/menu-hamburguer-dns-300x246.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/menu-hamburguer-dns-768x630.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/menu-hamburguer-dns-50x41.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/menu-hamburguer-dns-60x49.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/menu-hamburguer-dns-100x82.png 100w\" sizes=\"auto, (max-width: 991px) 100vw, 991px\" \/><\/p>\n<ul>\n<li><span class=\"TextRun Highlight SCXW122563772 BCX0\" lang=\"PT-BR\" xml:lang=\"PT-BR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW122563772 BCX0\" data-ccp-charstyle=\"normaltextrun\" data-ccp-charstyle-defn=\"{&quot;ObjectId&quot;:&quot;68c454b9-98ca-439b-8967-ae0b9ba75510|27&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}\">Ou, dependendo da resolu\u00e7\u00e3o da tela em que o site est\u00e1 sendo acessado, a op\u00e7\u00e3o \u201c<\/span><\/span><span class=\"TextRun Highlight SCXW122563772 BCX0\" lang=\"PT-BR\" xml:lang=\"PT-BR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW122563772 BCX0\" data-ccp-charstyle=\"normaltextrun\">DNS<\/span><\/span><span class=\"TextRun Highlight SCXW122563772 BCX0\" lang=\"PT-BR\" xml:lang=\"PT-BR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW122563772 BCX0\" data-ccp-charstyle=\"normaltextrun\">\u201d estar\u00e1 exibida em um painel.<\/span><\/span><\/li>\n<\/ul>\n<p><span class=\"EOP SCXW122563772 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-32058 size-full\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/menu-lateral-dns-1.png\" alt=\"imagem do painel lateral da p\u00e1gina inicial da Revenda Locaweb mostrando a aba \u201cDNS\u201d em destaque\" width=\"255\" height=\"550\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/menu-lateral-dns-1.png 255w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/menu-lateral-dns-1-139x300.png 139w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/menu-lateral-dns-1-23x50.png 23w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/menu-lateral-dns-1-28x60.png 28w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/menu-lateral-dns-1-46x100.png 46w\" sizes=\"auto, (max-width: 255px) 100vw, 255px\" \/><\/span><\/p>\n<ul>\n<li><span class=\"TextRun SCXW83501143 BCX0\" lang=\"PT-BR\" xml:lang=\"PT-BR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW83501143 BCX0\">Ao acessar a Zona DNS, e<\/span><span class=\"NormalTextRun SCXW83501143 BCX0\">scolha o dom\u00ednio que deseja fazer a configura\u00e7\u00e3o e clique em \u201c<\/span><\/span><span class=\"TextRun SCXW83501143 BCX0\" lang=\"PT-BR\" xml:lang=\"PT-BR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW83501143 BCX0\">Administrar<\/span><\/span><span class=\"TextRun SCXW83501143 BCX0\" lang=\"PT-BR\" xml:lang=\"PT-BR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW83501143 BCX0\">\u201d.<\/span><\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-32059 size-full\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/dominio-da-config.png\" alt=\"imagem da lista de dom\u00ednios mostrando o dom\u00ednio \u201clwativa.com\u201d com um bot\u00e3o ao lado escrito \u201cAdministrar\u201d\" width=\"1021\" height=\"367\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/dominio-da-config.png 1021w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/dominio-da-config-300x108.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/dominio-da-config-768x276.png 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/dominio-da-config-50x18.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/dominio-da-config-60x22.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/dominio-da-config-100x36.png 100w\" sizes=\"auto, (max-width: 1021px) 100vw, 1021px\" \/><\/p>\n    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Importante!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t<span data-contrast=\"auto\">Caso n\u00e3o tenha cadastrado as entradas, acesse o artigo sobre <\/span><a href=\"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/como-adicionar-editar-e-excluir-entradas-de-dns-revenda-locaweb\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">como adicionar entradas<\/span><\/a><span data-contrast=\"auto\">. Mas se j\u00e1 tiver realizado esse procedimento, confira como deve ser feita a etapa de configura\u00e7\u00e3o de\u00a0 MX e TXT.\u202f<\/span><span data-ccp-props=\"{\">\u00a0<\/span>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<h1><b><span data-contrast=\"auto\">Configura\u00e7\u00f5es de diferentes tipos de apontamentos<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h1>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Apontamento do tipo <strong>MX<\/strong><\/li>\n<\/ul>\n<table style=\"height: 184px;\" border=\"1\" width=\"676\">\n<tbody>\n<tr>\n<td><strong>Entrada<\/strong><\/td>\n<td><strong>Tipo<\/strong><\/td>\n<td><strong>Prioridade<\/strong><\/td>\n<td><strong>Conte\u00fado<\/strong><\/td>\n<\/tr>\n<tr>\n<td>.<\/td>\n<td>MX<\/td>\n<td>10<\/td>\n<td>mx.a.cronos-painel.com<\/td>\n<\/tr>\n<tr>\n<td>.<\/td>\n<td>MX<\/td>\n<td>20<\/td>\n<td>mx.b.cronos-painel.com<\/td>\n<\/tr>\n<tr>\n<td>.<\/td>\n<td>MX<\/td>\n<td>10<\/td>\n<td>mx.c.cronos-painel.com<\/td>\n<\/tr>\n<tr>\n<td>.<\/td>\n<td>MX<\/td>\n<td>20<\/td>\n<td>mx.d.cronos-painel.com<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Texto Alternativo<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tTabela com os dados sobre os apontamentos do tipo CNAME mostrando os nomes das entradas, o tipo, o n\u00famero do prio e o conte\u00fado.<\/p>\n<p>A linha 1 mostra o nome da entrada \u201cpop\u201d, o tipo CNAME, o prio 0 e o conte\u00fado mail.ita.locaweb.com.br;<\/p>\n<p>A linha 2 mostra o nome da entrada \u201csmtp\u201d, o tipo CNAME, o prio 0 e o conte\u00fado pop.seudom\u00ednio;<\/p>\n<p>A linha 3 mostra o nome da entrada \u201cimap\u201d, o tipo CNAME, o prio 0 e o conte\u00fado pop.seudom\u00ednio;<\/p>\n<p>A linha 4 mostra o nome da entrada \u201cmail\u201d, o tipo CNAME, o prio 0 e o conte\u00fado pop.seudom\u00ednio;<\/p>\n<p>A linha 5 mostra o nome da entrada \u201cwebmail\u201d, o tipo CNAME, o prio 0 e o conte\u00fado webmail-seguro.com.br;<\/p>\n<p>A linha 6 mostra o nome da entrada \u201ccalendario\u201d, o tipo CNAME, o prio 0 e o conte\u00fado calendario.locaweb.com.br;<\/p>\n<p>A linha 7 mostra o nome da entrada \u201cautodiscover\u201d, o tipo CNAME, o prio 0 e o conte\u00fado autodiscover.email.locaweb.com.br.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<ul>\n<li>Apontamento do tipo <strong>TXT<\/strong><\/li>\n<\/ul>\n<table width=\"565\">\n<tbody>\n<tr>\n<td width=\"108\"><strong>Entrada<\/strong><\/td>\n<td width=\"87\"><strong>Tipo<\/strong><\/td>\n<td width=\"44\"><strong>Prio<\/strong><\/td>\n<td width=\"326\"><strong>Conte\u00fado<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"108\">.<\/td>\n<td width=\"87\">TXT<\/td>\n<td width=\"44\">0<\/td>\n<td width=\"326\">v=spf1 include:<strong>_<\/strong>spf.cronos-painel.com ?all<\/td>\n<\/tr>\n<tr>\n<td width=\"108\">_dmarc<\/td>\n<td width=\"87\">TXT<\/td>\n<td width=\"44\">0<\/td>\n<td width=\"326\">v=DMARC1; p=none;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Texto Alternativo<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tTabela com os dados sobre os apontamentos do tipo TXT mostrando os nomes das entradas, o tipo, o n\u00famero do prio e o conte\u00fado.<\/p>\n<p>A linha 1 mostra o nome da entrada com um ponto final, o tipo TXT, o prio 0 e o conte\u00fado v=spf1 include:_spf.cronos-painel.com ?all.<\/p>\n<p>A linha 2 mostra o nome da entrada com um ponto final, o tipo TXT, o prio 0 e o conte\u00fado v =DMARC1; p=none;.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n    \t\t<div class=\"hts-messages hts-messages--success  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Pronto!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t<span data-contrast=\"auto\">Ap\u00f3s o processo de configura\u00e7\u00e3o, aguarde um per\u00edodo de tempo para que as mudan\u00e7as sejam de fato propagadas.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p><span data-contrast=\"auto\">Se quiser conhecer mais sobre o per\u00edodo necess\u00e1rio para a efetiva\u00e7\u00e3o das mudan\u00e7as, acesse o artigo sobre \u201c<\/span><a href=\"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/tudo-sobre-a-propagacao-de-dns-registro-de-dominio\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Propaga\u00e7\u00e3o DNS<\/span><\/a><span data-contrast=\"auto\">\u201d.\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Conhe\u00e7a!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tAproveite e conhe\u00e7a outros produtos da Locaweb, como o <a href=\"https:\/\/www.locaweb.com.br\/hospedagem-de-sites-com-dominio-gratis\/\">Hospedagem de Sites<\/a>,\u00a0<a href=\"https:\/\/www.locaweb.com.br\/servidor-vps\/\" target=\"_blank\" rel=\"noopener noreferrer\">VPS<\/a>\u00a0e saiba mais!    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Para que um servi\u00e7o de e-mail funcione de maneira adequada, alguns procedimentos s\u00e3o necess\u00e1rios, e um deles \u00e9 a configura\u00e7\u00e3o da entrada MX, que define o provedor respons\u00e1vel por enviar e receber mensagens de e-mail para um dom\u00ednio. Acesse o menu da Revenda Locaweb e clique na op\u00e7\u00e3o \u201cDNS\u201d na&#8230;<\/p>\n","protected":false},"author":29,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[649],"ht-kb-tag":[],"class_list":["post-32055","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-revenda-locaweb"],"_links":{"self":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/32055","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=32055"}],"version-history":[{"count":14,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/32055\/revisions"}],"predecessor-version":[{"id":36735,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/32055\/revisions\/36735"}],"wp:attachment":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=32055"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-category?post=32055"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-tag?post=32055"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}