{"id":32009,"date":"2023-06-26T11:45:16","date_gmt":"2023-06-26T14:45:16","guid":{"rendered":"https:\/\/www.locaweb.com.br\/ajuda\/?post_type=ht_kb&#038;p=32009"},"modified":"2023-06-26T11:46:06","modified_gmt":"2023-06-26T14:46:06","slug":"como-trocar-o-plano-da-sua-revenda-revenda-locaweb","status":"publish","type":"ht_kb","link":"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/como-trocar-o-plano-da-sua-revenda-revenda-locaweb\/","title":{"rendered":"Como trocar o plano da sua revenda\u202f &#8211; Revenda Locaweb"},"content":{"rendered":"    \t\t<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t<span data-contrast=\"auto\">Neste artigo voc\u00ea aprender\u00e1 <\/span><b><span data-contrast=\"auto\">como realizar a altera\u00e7\u00e3o de plano<\/span><\/b><span data-contrast=\"auto\"> diretamente na sua Central do Cliente.<\/span>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Importante!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t<span data-contrast=\"auto\">N\u00e3o \u00e9 poss\u00edvel efetuar a altera\u00e7\u00e3o de plano caso exista algum pagamento em atraso.\u202f<\/span><span data-ccp-props=\"{\">\u00a0<\/span><span data-contrast=\"auto\">N\u00e3o \u00e9 poss\u00edvel realizar downgrade, ou seja, troca de um plano para um menor do que o contratado.<\/span><span data-ccp-props=\"{\">\u00a0<\/span>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p><span data-contrast=\"auto\">Eventuais <\/span><b><span data-contrast=\"auto\">mudan\u00e7as no plano podem resultar em cobran\u00e7as proporcionais na fatura seguinte<\/span><\/b><span data-contrast=\"auto\">. Para saber mais, acesse o artigo sobre <\/span><a href=\"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/tudo-sobre-pro-rata-de-contratacao-financeiro\/\"><span data-contrast=\"none\">pr\u00f3 rata<\/span><\/a><span data-contrast=\"auto\">.\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">V\u00eddeo tutorial<\/span><\/b> <b><span data-contrast=\"auto\">para conhecer a Central do Cliente<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A Locaweb preparou um tutorial para voc\u00ea conhecer a Central do Cliente e aproveit\u00e1-la ao m\u00e1ximo!<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/dhCTyP1NxUQ\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Importante!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t<span data-contrast=\"auto\">As altera\u00e7\u00f5es de planos de Hospedagem de Sites podem ser apenas <\/span><i><span data-contrast=\"auto\">upgrades <\/span><\/i><span data-contrast=\"auto\">(melhorias). <\/span><b><span data-contrast=\"auto\">Caso precise de uma redu\u00e7\u00e3o de plano, por favor entre em contato conosco por um dos canais de atendimento da Locaweb<\/span><\/b><span data-contrast=\"auto\">.\u202f<\/span><span data-ccp-props=\"{\">\u00a0<\/span>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p><span data-contrast=\"auto\">Lembrando que a altera\u00e7\u00e3o de plano \u00e9 realizada na seguinte condi\u00e7\u00e3o:\u202f<\/span><span data-contrast=\"auto\">o <\/span><i><span data-contrast=\"auto\">Upgrade<\/span><\/i><span data-contrast=\"auto\"> (a movimenta\u00e7\u00e3o de melhoria do pacote) pode ser realizado no espa\u00e7o de 7 dias ap\u00f3s a \u00faltima mudan\u00e7a.\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h6><b><span data-contrast=\"auto\">Como realizar a altera\u00e7\u00e3o do plano<\/span><\/b><span data-contrast=\"auto\">\u202f(Central do Cliente)\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h6>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Acesse sua Central do Cliente.\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Clique em \u201c<\/span><b><span data-contrast=\"auto\">Alterar Planos<\/span><\/b><span data-contrast=\"auto\">\u201d.\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-32011\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Alterar-Plano-1.png\" alt=\"\" width=\"740\" height=\"126\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Alterar-Plano-1.png 740w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Alterar-Plano-1-300x51.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Alterar-Plano-1-50x9.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Alterar-Plano-1-60x10.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Alterar-Plano-1-100x17.png 100w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Importante!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t<span data-contrast=\"auto\">Para esse exemplo, o produto utilizado ser\u00e1 a Hospedagem de Sites, mas as etapas ser\u00e3o as mesmas com a Revenda Locaweb.\u202f<\/span><span data-ccp-props=\"{\">\u00a0<\/span>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Escolha o plano desejado e clique em \u201c<\/span><b><span data-contrast=\"auto\">Alterar plano<\/span><\/b><span data-contrast=\"auto\">\u201d.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-32012\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/alterar-plano-2.png\" alt=\"\" width=\"759\" height=\"118\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/alterar-plano-2.png 759w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/alterar-plano-2-300x47.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/alterar-plano-2-50x8.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/alterar-plano-2-60x9.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/alterar-plano-2-100x16.png 100w\" sizes=\"auto, (max-width: 759px) 100vw, 759px\" \/><\/p>\n<ul>\n<li><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-contrast=\"auto\">Verifique os valores informados na altera\u00e7\u00e3o do plano.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Escolha o plano e o pagamento que melhor atenda \u00e0s suas necessidades.\u202f\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Clique em \u201c<\/span><b><span data-contrast=\"auto\">Alterar plano<\/span><\/b><span data-contrast=\"auto\">\u201d.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-32013\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Alterar-plano-3.png\" alt=\"\" width=\"588\" height=\"339\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Alterar-plano-3.png 588w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Alterar-plano-3-300x173.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Alterar-plano-3-50x29.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Alterar-plano-3-60x35.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Alterar-plano-3-100x58.png 100w\" sizes=\"auto, (max-width: 588px) 100vw, 588px\" \/><\/p>\n<ul>\n<li><span class=\"TextRun SCXW261905976 BCX0\" lang=\"PT-BR\" xml:lang=\"PT-BR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW261905976 BCX0\">Ser\u00e1 gerado <\/span><\/span><span class=\"TextRun SCXW261905976 BCX0\" lang=\"PT-BR\" xml:lang=\"PT-BR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW261905976 BCX0\">um boleto para o pagamento<\/span><\/span><span class=\"TextRun SCXW261905976 BCX0\" lang=\"PT-BR\" xml:lang=\"PT-BR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW261905976 BCX0\">, conforme <\/span><span class=\"NormalTextRun SCXW261905976 BCX0\">o exemplo <\/span><span class=\"NormalTextRun SCXW261905976 BCX0\">abaixo:\u202f<\/span><\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-32014\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Solicitacao-boleto.png\" alt=\"\" width=\"755\" height=\"151\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Solicitacao-boleto.png 755w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Solicitacao-boleto-300x60.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Solicitacao-boleto-50x10.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Solicitacao-boleto-60x12.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/Solicitacao-boleto-100x20.png 100w\" sizes=\"auto, (max-width: 755px) 100vw, 755px\" \/><\/p>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Conhe\u00e7a!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tAproveite e conhe\u00e7a outros produtos da Locaweb, como o E-mail Marketing,\u00a0<a href=\"https:\/\/www.locaweb.com.br\/email-marketing-locaweb\/\" target=\"_blank\" rel=\"noopener noreferrer\">clique aqui<\/a>\u00a0e saiba mais!    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>Eventuais mudan\u00e7as no plano podem resultar em cobran\u00e7as proporcionais na fatura seguinte. Para saber mais, acesse o artigo sobre pr\u00f3 rata.\u202f\u00a0 V\u00eddeo tutorial para conhecer a Central do Cliente\u00a0 A Locaweb preparou um tutorial para voc\u00ea conhecer a Central do Cliente e aproveit\u00e1-la ao m\u00e1ximo!\u00a0 Lembrando que a altera\u00e7\u00e3o de&#8230;<\/p>\n","protected":false},"author":29,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[649],"ht-kb-tag":[],"class_list":["post-32009","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-revenda-locaweb"],"_links":{"self":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/32009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=32009"}],"version-history":[{"count":4,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/32009\/revisions"}],"predecessor-version":[{"id":32261,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/32009\/revisions\/32261"}],"wp:attachment":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=32009"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-category?post=32009"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-tag?post=32009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}