{"id":31834,"date":"2023-06-26T10:57:07","date_gmt":"2023-06-26T13:57:07","guid":{"rendered":"https:\/\/www.locaweb.com.br\/ajuda\/?post_type=ht_kb&#038;p=31834"},"modified":"2023-06-26T10:59:03","modified_gmt":"2023-06-26T13:59:03","slug":"como-suspender-uma-conta-revenda-locaweb","status":"publish","type":"ht_kb","link":"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/como-suspender-uma-conta-revenda-locaweb\/","title":{"rendered":"Como suspender uma conta &#8211; Revenda Locaweb"},"content":{"rendered":"    \t\t<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tNeste tutorial mostraremos como retirar do ar os sites de uma conta atrav\u00e9s da Zona de DNS.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Importante! <\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tAs altera\u00e7\u00f5es feitas na zona de DNS podem levar at\u00e9 24h para serem atualizadas.\u202f     \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<ul>\n<li data-leveltext=\"o\" data-font=\"Calibri\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Acesse a aba de \u201c<\/span><b><span data-contrast=\"auto\">Sites<\/span><\/b><span data-contrast=\"auto\">\u201d no menu, encontre o site que deseja remover do ar e clique em \u201c<\/span><b><span data-contrast=\"auto\">Administrar<\/span><\/b><span data-contrast=\"auto\">\u201d.\u202f<\/span><\/li>\n<\/ul>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Dica!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tVoc\u00ea pode utilizar o filtro de sites para escolher uma conta e selecionar todos os sites vinculados \u00e0 essa conta. Clique no bot\u00e3o escrito \u201cFiltrar\u201d localizado na \u00e1rea direita superior da p\u00e1gina para usar a funcionalidade.     \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-32231 size-full\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image002.jpg\" alt=\"[Alt text: imagem da lista de sites dispon\u00edveis dentro da p\u00e1gina e mostrando os bot\u00f5es \u201cAdministrar\u201d e \u201cFiltrar\u201d.]\u00a0\" width=\"481\" height=\"83\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image002.jpg 481w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image002-300x52.jpg 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image002-50x9.jpg 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image002-60x10.jpg 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image002-100x17.jpg 100w\" sizes=\"auto, (max-width: 481px) 100vw, 481px\" \/><\/p>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Calibri\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Ao abrir o painel de configura\u00e7\u00f5es, selecione o card \u201c<\/span><b><span data-contrast=\"auto\">DNS<\/span><\/b><span data-contrast=\"auto\">\u201d ou acesse <\/span><a href=\"https:\/\/painel-dns.locaweb.com.br\/\"><span data-contrast=\"none\">o site do painel DNS<\/span><\/a><span data-contrast=\"auto\"> para abrir a Zonas DNS.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-32232 size-full\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image004.png\" alt=\"[Alt text: imagem da p\u00e1gina do painel de configura\u00e7\u00f5es focando no cart\u00e3o escrito \u201cDNS: Configure o seu DNS e deixe o seu site online\u201d.]\u00a0\" width=\"160\" height=\"129\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image004.png 160w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image004-50x40.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image004-60x48.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image004-100x81.png 100w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/span><\/p>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Calibri\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Na Zonas DNS, selecione o dom\u00ednio que deseja remover do ar e clique em \u201c<\/span><b><span data-contrast=\"auto\">Administrar<\/span><\/b><span data-contrast=\"auto\">\u201d.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-32233 size-full\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image006.png\" alt=\"[Alt text: imagem da p\u00e1gina da Zona DNS mostrando a listagem de dom\u00ednios, e ao lado de cada um tem um bot\u00e3o escrito \u201cAdministrar\u201d.]\u00a0\" width=\"480\" height=\"163\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image006.png 480w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image006-300x102.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image006-50x17.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image006-60x20.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image006-100x34.png 100w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\" \/><\/span><\/p>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Calibri\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Identifique a entrada do <\/span><b><span data-contrast=\"auto\">tipo A<\/span><\/b><span data-contrast=\"auto\"> e clique no \u00edcone de a\u00e7\u00f5es \u201c<\/span><b><span data-contrast=\"auto\">Excluir<\/span><\/b><span data-contrast=\"auto\">\u201d, representado pela ilustra\u00e7\u00e3o de uma lixeira.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Aten\u00e7\u00e3o!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tPor padr\u00e3o dos provedores, demora cerca de 24 horas para atualizar a remo\u00e7\u00e3o e\/ou adi\u00e7\u00e3o de entrada.\u202f\u202f     \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-32234 size-full\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image008.png\" alt=\"[Alt text: imagem da p\u00e1gina das entradas DNS mostrando a listagem dispon\u00edvel, e destacando com um quadrado de bordas vermelhas o \u00edcone de uma lixeira, representando a funcionalidade de exclus\u00e3o.]\u00a0\" width=\"566\" height=\"241\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image008.png 566w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image008-300x128.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image008-50x21.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image008-60x26.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image008-100x43.png 100w\" sizes=\"auto, (max-width: 566px) 100vw, 566px\" \/><\/span><\/p>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Segoe UI\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Leia com aten\u00e7\u00e3o a mensagem de aviso e confirme a a\u00e7\u00e3o clicando no bot\u00e3o \u201c<\/span><b><span data-contrast=\"auto\">Excluir entrada<\/span><\/b><span data-contrast=\"auto\">\u201d.<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-32235 size-full\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image010.png\" alt=\"[Alt text: imagem da tela de aviso alertando que, ao excluir a entrada, todos os servi\u00e7os relacionados a ela ser\u00e3o interrompidos. Logo abaixo, h\u00e1 dois bot\u00f5es escritos \u201cTalvez mais tarde\u201d e \u201cexcluir entrada\u201d.]\u00a0\" width=\"305\" height=\"176\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image010.png 305w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image010-300x173.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image010-50x29.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image010-60x35.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2023\/06\/image010-100x58.png 100w\" sizes=\"auto, (max-width: 305px) 100vw, 305px\" \/><\/span><\/p>\n<p><span data-contrast=\"auto\">    \t\t<div class=\"hts-messages hts-messages--success  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Pronto!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tAgora \u00e9 s\u00f3 <\/span><b><span data-contrast=\"auto\">aguardar cerca de 24 horas<\/span><\/b><span data-contrast=\"auto\"> para que o site seja retirado do ar.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t<\/span><\/p>\n    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Importante!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tQuando desejar recolocar o site no ar, crie novamente a entrada A na Zona DNS e aguarde a propaga\u00e7\u00e3o, que costuma demorar cerca de 24 horas.\u202f\u00a0    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Conhe\u00e7a!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tAproveite e conhe\u00e7a outros produtos da Locaweb, como o Hospedagem de Sites, <a href=\"https:\/\/www.locaweb.com.br\/hospedagem-de-sites-com-dominio-gratis\/\" target=\"_blank\" rel=\"noopener noreferrer\">clique aqui<\/a>\u00a0e saiba mais!    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>Acesse a aba de \u201cSites\u201d no menu, encontre o site que deseja remover do ar e clique em \u201cAdministrar\u201d.\u202f Ao abrir o painel de configura\u00e7\u00f5es, selecione o card \u201cDNS\u201d ou acesse o site do painel DNS para abrir a Zonas DNS.\u202f\u00a0 Na Zonas DNS, selecione o dom\u00ednio que deseja remover&#8230;<\/p>\n","protected":false},"author":30,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[649],"ht-kb-tag":[],"class_list":["post-31834","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-revenda-locaweb"],"_links":{"self":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/31834","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=31834"}],"version-history":[{"count":6,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/31834\/revisions"}],"predecessor-version":[{"id":32239,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/31834\/revisions\/32239"}],"wp:attachment":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=31834"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-category?post=31834"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-tag?post=31834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}