{"id":26036,"date":"2021-10-07T16:41:13","date_gmt":"2021-10-07T19:41:13","guid":{"rendered":"https:\/\/ajuda.locaweb.com.br\/?post_type=ht_kb&#038;p=26036"},"modified":"2024-05-23T18:44:40","modified_gmt":"2024-05-23T21:44:40","slug":"migracao-do-e-mail-exchange-para-o-e-mail-locaweb-ou-o-e-mail-go-parte-1","status":"publish","type":"ht_kb","link":"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/migracao-do-e-mail-exchange-para-o-e-mail-locaweb-ou-o-e-mail-go-parte-1\/","title":{"rendered":"Migra\u00e7\u00e3o do E-mail Exchange para o E-mail Locaweb ou o E-mail Go? (Parte 1)"},"content":{"rendered":"    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\"><b>Informa\u00e7\u00e3o!<\/b><\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tPara realizar a migra\u00e7\u00e3o do Microsoft 365\u00ae Exchange para o E-mail Locaweb ou o E-mail Go, voc\u00ea deve seguir os passos descritos abaixo.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p><span data-contrast=\"auto\">Finalizando a primeira parte (t\u00f3picos 1 at\u00e9 4), visualize a\u00a0<\/span><a href=\"https:\/\/ajuda.locaweb.com.br\/wiki\/migracao-do-e-mail-exchange-para-o-e-mail-locaweb-ou-o-e-mail-go-parte-2\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b><span data-contrast=\"auto\">Parte 2<\/span><\/b><\/a><span data-contrast=\"auto\">\u00a0e finalize a sua migra\u00e7\u00e3o.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li>Inicialmente \u00e9 necess\u00e1rio configurar a caixa postal (Exchange) no software;<\/li>\n<li>Realizar o backup da conta Exchange;<\/li>\n<li>Solicitar o cancelamento do plano Exchange via chamado;<\/li>\n<li>Ap\u00f3s o cancelamento e libera\u00e7\u00e3o do dom\u00ednio, inserir dom\u00ednio no E-mail Locaweb.<\/li>\n<\/ul>\n<h6>Passo 01| Configura\u00e7\u00e3o de Outlook do Exchange<\/h6>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\">Configura\u00e7\u00e3o Exchange Basic e Standard no Outlook (IMAP)<\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><b><span data-contrast=\"none\">01| Acessando as configura\u00e7\u00f5es<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Abra seu\u00a0<\/span><b><span data-contrast=\"none\">Outlook<\/span><\/b>;<\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Acesse Arquivo e\u00a0depois:\u00a0<\/span><b><span data-contrast=\"none\">Adicionar conta<\/span><\/b>;<\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Clique na\u00a0op\u00e7\u00e3o:\u00a0<\/span><b><span data-contrast=\"none\">Definir\u00a0manualmente as configura\u00e7\u00f5es do servidor ou tipos de servidor adicionais<\/span><\/b><span data-contrast=\"none\">\u00a0e avance para continuar a sua configura\u00e7\u00e3o de e-mail<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"none\">02| Realizando as configura\u00e7\u00f5es de e-mail<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Nome<\/span><\/b><span data-contrast=\"none\">: Defina o nome que ser\u00e1 exibido no Outlook<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Endere\u00e7o de E-mail:<\/span><\/b><span data-contrast=\"none\">\u00a0 Informe a conta de e-mail<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Tipo de Conta:<\/span><\/b><span data-contrast=\"none\">\u00a0Escolha entre\u00a0<\/span><b><span data-contrast=\"none\">IMAP<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Servidor de Entrada de\u00a0e-mails:<\/span><\/b><br \/>\n<span data-contrast=\"none\"><strong>Para Exchange 2016<\/strong>: Digite mail.exchangecorp.com.br<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Servidor de sa\u00edda de e-mails:<\/span><\/b><br \/>\n<span data-contrast=\"none\"><strong>Para Exchange 2016<\/strong>: Digite mail.exchangecorp.com.br<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Nome de usu\u00e1rio:<\/span><\/b><span data-contrast=\"none\">\u00a0Informe novamente a sua conta de e-mail<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Senha:<\/span><\/b><span data-contrast=\"none\">\u00a0Coloque a senha do seu\u00a0e-mail<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Clique em\u00a0<\/span><b><span data-contrast=\"none\">Mais Configura\u00e7\u00f5es\u2026<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"none\">03| Definindo as configura\u00e7\u00f5es avan\u00e7adas<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Em Servidor de sa\u00edda marque a\u00a0op\u00e7\u00e3o:\u00a0<\/span><b><span data-contrast=\"none\">Meu\u00a0servidor de sa\u00edda (SMTP) requer autentica\u00e7\u00e3o<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26037\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/1.png\" alt=\"\" width=\"440\" height=\"443\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/1.png 440w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/1-298x300.png 298w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/1-150x150.png 150w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/1-50x50.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/1-60x60.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/1-100x100.png 100w\" sizes=\"auto, (max-width: 440px) 100vw, 440px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Em seguida clique na aba\u00a0<\/span><b><span data-contrast=\"none\">avan\u00e7ado<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Na op\u00e7\u00e3o Servidor de entrada (IMAP), use\u00a0as seguintes portas<\/span><br \/>\n<span data-contrast=\"none\">Para\u00a0<\/span><b><span data-contrast=\"none\">IMAP:<\/span><\/b><span data-contrast=\"none\">\u00a0use a porta\u00a0<\/span><b><span data-contrast=\"none\">993<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><br \/>\n<strong>Marque a Op\u00e7\u00e3o<\/strong>: SSL ou TLS<\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">J\u00e1 na op\u00e7\u00e3o servidor de sa\u00edda (SMTP)<\/span><br \/>\n<span data-contrast=\"none\">Use a porta: <\/span><b><span data-contrast=\"none\">587<\/span><\/b><span data-ccp-props=\"{\"><br \/>\n<\/span><strong>Marque a Op\u00e7\u00e3o<\/strong>: SSL ou TLS<\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26038\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/2.png\" alt=\"\" width=\"399\" height=\"476\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/2.png 399w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/2-251x300.png 251w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/2-42x50.png 42w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/2-50x60.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/2-84x100.png 84w\" sizes=\"auto, (max-width: 399px) 100vw, 399px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Depois clique em\u00a0<\/span><b><span data-contrast=\"none\">OK<\/span><\/b><span data-contrast=\"none\">, e finalize a sua configura\u00e7\u00e3o de E-mail.<\/span><\/li>\n<\/ul>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\">Configura\u00e7\u00e3o Exchange Basic e Standard no Office 365 (IMAP)<\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><b><span data-contrast=\"none\">\u00a0<\/span><\/b><b><span data-contrast=\"none\">01| Acessando as configura\u00e7\u00f5es<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">\u00a0Adicione a sua conta de e-mail;<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26039\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/3.png\" alt=\"\" width=\"478\" height=\"540\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/3.png 478w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/3-266x300.png 266w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/3-44x50.png 44w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/3-53x60.png 53w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/3-89x100.png 89w\" sizes=\"auto, (max-width: 478px) 100vw, 478px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Clique em\u00a0<\/span><b><span data-contrast=\"none\">Op\u00e7\u00f5es\u00a0Avan\u00e7adas\u00a0<\/span><\/b><span data-contrast=\"none\">e\u00a0depois\u00a0<\/span><b><span data-contrast=\"none\">Configurar Manualmente;<\/span><\/b><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26040\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/4.png\" alt=\"\" width=\"479\" height=\"538\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/4.png 479w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/4-267x300.png 267w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/4-45x50.png 45w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/4-53x60.png 53w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/4-89x100.png 89w\" sizes=\"auto, (max-width: 479px) 100vw, 479px\" \/><br \/>\n<\/span><\/p>\n<p><b><span data-contrast=\"none\">02| Realizando as configura\u00e7\u00f5es de e-mail<\/span><\/b><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Insira a<\/span><b><span data-contrast=\"none\">\u00a0senha da caixa\u00a0<\/span><\/b><span data-contrast=\"none\">postal (a mesma utilizada para acesso ao webmail);<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26041\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/5.png\" alt=\"\" width=\"479\" height=\"540\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/5.png 479w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/5-266x300.png 266w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/5-44x50.png 44w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/5-53x60.png 53w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/5-89x100.png 89w\" sizes=\"auto, (max-width: 479px) 100vw, 479px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Escolha o tipo de conta\u00a0<\/span><b><span data-contrast=\"none\">IMAP;<\/span><\/b><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26042\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/6.png\" alt=\"\" width=\"100\" height=\"95\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/6.png 100w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/6-50x48.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/6-60x57.png 60w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Servidor:\u00a0<\/span><\/b><span data-contrast=\"none\">Digite\u00a0mail.exchangecorp.com.br<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Use a porta: <\/span><b><span data-contrast=\"none\">993<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Marque a op\u00e7\u00e3o:\u00a0<\/span><b><span data-contrast=\"none\">M\u00e9todo de criptografia (SSL\/TLS)<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">Na op\u00e7\u00e3o\u00a0E-mails\u00a0de sa\u00edda (SMTP)<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"5\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Servidor:<\/span><\/b><span data-contrast=\"none\">\u00a0Digite mail.exchangecorp.com.br<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Marque a op\u00e7\u00e3o:\u00a0<\/span><b><span data-contrast=\"none\">M\u00e9todo de criptografia (STARTTLS)<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Use a porta: <\/span><b><span data-contrast=\"none\">587<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26043\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/7.png\" alt=\"\" width=\"480\" height=\"539\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/7.png 480w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/7-267x300.png 267w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/7-45x50.png 45w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/7-53x60.png 53w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/7-89x100.png 89w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Clique em<\/span><b><span data-contrast=\"none\">\u00a0avan\u00e7ar.<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26044\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/8.png\" alt=\"\" width=\"475\" height=\"536\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/8.png 475w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/8-266x300.png 266w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/8-44x50.png 44w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/8-53x60.png 53w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/8-89x100.png 89w\" sizes=\"auto, (max-width: 475px) 100vw, 475px\" \/><br \/>\n<\/span><\/p>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26045\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/9.png\" alt=\"\" width=\"477\" height=\"534\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/9.png 477w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/9-268x300.png 268w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/9-45x50.png 45w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/9-54x60.png 54w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/9-89x100.png 89w\" sizes=\"auto, (max-width: 477px) 100vw, 477px\" \/><\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Pronto! <\/span><\/b><span data-contrast=\"none\">A sua conta foi configurada.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Clique em<\/span><b><span data-contrast=\"none\">\u00a0Feito\u00a0<\/span><\/b><span data-contrast=\"none\">para finalizar.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\"><strong>Obs<\/strong>:\u00a0Poss\u00edvel\u00a0erro ap\u00f3s inserir a conta de\u00a0e-mail\u00a0e senha:<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26046\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/10.png\" alt=\"\" width=\"479\" height=\"537\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/10.png 479w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/10-268x300.png 268w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/10-45x50.png 45w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/10-54x60.png 54w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/10-89x100.png 89w\" sizes=\"auto, (max-width: 479px) 100vw, 479px\" \/>\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"none\">Clique em\u00a0<\/span><b><span data-contrast=\"none\">Alterar as configura\u00e7\u00f5es da conta\u00a0<\/span><\/b><span data-contrast=\"none\">e levar\u00e1 para as configura\u00e7\u00f5es manuais e poder\u00e1 seguir com a configura\u00e7\u00e3o normalmente<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\">Configura\u00e7\u00e3o Exchange Standard no Office 365 (Exchange)<\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Adicione sua conta de\u00a0e-mail.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26047\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/11.png\" alt=\"\" width=\"477\" height=\"535\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/11.png 477w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/11-267x300.png 267w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/11-45x50.png 45w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/11-53x60.png 53w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/11-89x100.png 89w\" sizes=\"auto, (max-width: 477px) 100vw, 477px\" \/>\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Clique em\u00a0<\/span><b><span data-contrast=\"none\">Conectar<\/span><\/b><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Escolha o tipo de conta a ser utilizado, op\u00e7\u00e3o Exchange.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26048\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/12.png\" alt=\"\" width=\"102\" height=\"91\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/12.png 102w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/12-50x45.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/12-60x54.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/12-100x89.png 100w\" sizes=\"auto, (max-width: 102px) 100vw, 102px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Insira a<\/span><b><span data-contrast=\"none\">\u00a0senha da caixa\u00a0<\/span><\/b><span data-contrast=\"none\">postal (a mesma utilizada para acesso ao webmail).<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26049\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/13.png\" alt=\"\" width=\"380\" height=\"303\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/13.png 380w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/13-300x239.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/13-50x40.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/13-60x48.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/13-100x80.png 100w\" sizes=\"auto, (max-width: 380px) 100vw, 380px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Pronto!\u00a0<\/span><\/b><span data-contrast=\"none\">A sua conta foi configurada.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26050\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/14.png\" alt=\"\" width=\"475\" height=\"536\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/14.png 475w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/14-266x300.png 266w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/14-44x50.png 44w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/14-53x60.png 53w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/14-89x100.png 89w\" sizes=\"auto, (max-width: 475px) 100vw, 475px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Clique em<\/span><b><span data-contrast=\"none\">\u00a0Feito\u00a0<\/span><\/b><span data-contrast=\"none\">e poder\u00e1 utilizar sua conta de e-mail.<strong><br \/>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t<\/strong><\/span><\/li>\n<\/ul>\n<h6>Passo 02| Como realizar o backup de mensagens do e-mail Locaweb?<\/h6>\n<p><span data-contrast=\"none\">O pr\u00f3ximo passo para a migra\u00e7\u00e3o \u00e9 realizar o Backup dos seus e-mails. Mas, o que \u00e9 backup?<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"none\">O backup \u00e9 uma c\u00f3pia de seguran\u00e7a que \u00e9 feita dos dados de um dispositivo de armazenamento para outro, de forma que possam ser restaurados em caso de perda dos dados originais. <\/span><\/li>\n<li><span data-contrast=\"none\">Esses problemas podem ocorrer por dele\u00e7\u00f5es acidentais ou corrup\u00e7\u00e3o de dados.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\">Realizando o backup<\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><b><span data-contrast=\"none\">A Locaweb realiza backup de e-mails?<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<ul>\n<li><b><span data-contrast=\"none\">N\u00e3o<\/span><\/b><span data-contrast=\"none\">, realizamos backup apenas da estrutura do servi\u00e7o de e-mail, ou seja, o sistema operacional do servidor e as configura\u00e7\u00f5es dos clientes, pois se um de nossos servidores for danificado n\u00f3s temos como restaur\u00e1-lo.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">As mensagens s\u00e3o armazenadas em\u00a0Storages, que possuem outro tipo de sistema contra falhas de hardware, por\u00e9m uma vez que a conta \u00e9 exclu\u00edda as mensagens s\u00e3o removidas.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"none\">Como realizar o backup?<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"none\">Para realizar seu backup de\u00a0e-mails, aconselhamos que voc\u00ea realize o backup manualmente atrav\u00e9s de seu programa de e-mail, vamos te mostrar como realizar o backup utilizando o<\/span><b><span data-contrast=\"none\">\u00a0Microsoft Office Outlook<\/span><\/b><span data-contrast=\"none\">\u00a0(arquivo \u201c.pst\u201d).<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Para iniciar o backup \u00e9 necess\u00e1rio ter a conta\u00a0<\/span><strong><a href=\"https:\/\/ajuda.locaweb.com.br\/wiki\/configuracao-de-outlook-e-mail-locaweb\/\" target=\"_blank\" rel=\"noopener noreferrer\">configurada como IMAP<\/a>.<\/strong><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"none\">Com a conta j\u00e1 configurada, siga\u00a0os passos\u00a0abaixo:<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Abra seu Outlook, no canto superior esquerdo clique em\u00a0<\/span><b><span data-contrast=\"none\">Arquivo;<\/span><\/b><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Selecione a op\u00e7\u00e3o\u00a0<\/span><b><span data-contrast=\"none\">Abrir e Exportar<\/span><\/b><span data-contrast=\"none\">, depois clique em\u00a0<\/span><b><span data-contrast=\"none\">Importar e Exportar;<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26051\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/15.png\" alt=\"\" width=\"533\" height=\"411\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/15.png 533w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/15-300x231.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/15-50x39.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/15-60x46.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/15-100x77.png 100w\" sizes=\"auto, (max-width: 533px) 100vw, 533px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Em seguida, em\u00a0<\/span><b><span data-contrast=\"none\">Exportar para um arquivo<\/span><\/b><span data-contrast=\"none\">\u00a0e:\u00a0<\/span><b><span data-contrast=\"none\">Avan\u00e7ar;<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26052\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/16.png\" alt=\"\" width=\"650\" height=\"367\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/16.png 650w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/16-300x169.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/16-50x28.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/16-60x34.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/16-100x56.png 100w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Marque a op\u00e7\u00e3o\u00a0<\/span><b><span data-contrast=\"none\">Arquivo de dados do\u00a0Outlook (.pst)<\/span><\/b><span data-contrast=\"none\">\u00a0e clique em\u00a0<\/span><b><span data-contrast=\"none\">Avan\u00e7ar;<\/span><\/b><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26053\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/17.png\" alt=\"\" width=\"649\" height=\"366\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/17.png 649w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/17-300x169.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/17-50x28.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/17-60x34.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/17-100x56.png 100w\" sizes=\"auto, (max-width: 649px) 100vw, 649px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Selecione a conta que deseja fazer o backup, clicando na raiz dela e marque a\u00a0op\u00e7\u00e3o:\u00a0<\/span><b><span data-contrast=\"none\">Incluir\u00a0subpastas<\/span><\/b><span data-contrast=\"none\">\u00a0e clique em\u00a0<\/span><b><span data-contrast=\"none\">Avan\u00e7ar;<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26054\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/18.png\" alt=\"\" width=\"650\" height=\"364\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/18.png 650w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/18-300x168.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/18-50x28.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/18-60x34.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/18-100x56.png 100w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Clique em\u00a0<\/span><b><span data-contrast=\"none\">Procurar<\/span><\/b><span data-contrast=\"none\">\u00a0e escolha o local para salvar o seu backup e clique em\u00a0<\/span><b><span data-contrast=\"none\">Concluir;<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26055\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/19.png\" alt=\"\" width=\"653\" height=\"366\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/19.png 653w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/19-300x168.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/19-50x28.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/19-60x34.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/19-100x56.png 100w\" sizes=\"auto, (max-width: 653px) 100vw, 653px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Crie uma senha para seguran\u00e7a do seu backup;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26056\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/20.png\" alt=\"\" width=\"325\" height=\"177\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/20.png 325w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/20-300x163.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/20-50x27.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/20-60x33.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/20-100x54.png 100w\" sizes=\"auto, (max-width: 325px) 100vw, 325px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Informe novamente a senha criada para o backup;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26057\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/21.png\" alt=\"\" width=\"281\" height=\"152\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/21.png 281w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/21-50x27.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/21-60x32.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/21-100x54.png 100w\" sizes=\"auto, (max-width: 281px) 100vw, 281px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Agora \u00e9 s\u00f3 aguardar a conclus\u00e3o e ter\u00e1 o backup das suas mensagens salvas.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><strong>Backup de mensagens com o MailStore\u00a0<\/strong><\/p>\n<p><a href=\"https:\/\/www.mailstore.com\/en\/products\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">MailStore<\/span><\/a><span data-contrast=\"none\">\u00a0\u00e9 uma ferramenta com a qual voc\u00ea consegue efetuar, rapidamente, o backup de sua conta de e-mail e manter seus dados em um\u00a0pendrive, HD ou at\u00e9 mesmo na nuvem e ter acesso\u00a0a\u00a0todos seus e-mails off-line.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u00c9 poss\u00edvel tamb\u00e9m usar o\u00a0MailStore\u00a0para seguir com o backup do Exchange quando o mesmo n\u00e3o est\u00e1 configurado em um\u00a0client\u00a0(como por exemplo Outlook).<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h6>Passo 03| Como solicitar o cancelamento do plano Exchange via chamado?<\/h6>\n<ul>\n<li><span data-contrast=\"none\">O pr\u00f3ximo passo ap\u00f3s o backup \u00e9\u00a0solicitar o cancelamento do plano Exchange via chamado.\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Veja como realizar abertura de um chamado para seu problema, siga os passos a abaixo para\u00a0<\/span><b><span data-contrast=\"none\">abrir um chamado na Central do Cliente<\/span><\/b><span data-contrast=\"none\">.<\/span><\/li>\n<\/ul>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\">Cancelando o Exchange via chamado<\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><iframe loading=\"lazy\" title=\"Fun\u00e7\u00e3o do menu Suporte e Ajuda  - Central do Cliente\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/6cFqyVf8ZG0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><b><span data-contrast=\"none\">01| Criar chamado<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Acesse a<strong>\u00a0<\/strong><\/span><strong><a href=\"https:\/\/centraldocliente.locaweb.com.br\/\" target=\"_blank\" rel=\"noopener noreferrer\">Central do Cliente;<\/a>\u00a0<\/strong><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Digite seu nome de usu\u00e1rio e senha e depois, clique em\u00a0<\/span><b><span data-contrast=\"none\">Entrar<\/span><\/b><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Passe o mouse sobre o item\u00a0<\/span><b><span data-contrast=\"none\">Suporte e Ajuda<\/span><\/b><span data-contrast=\"none\">\u00a0e clique em\u00a0<\/span><b><span data-contrast=\"none\">Meus Chamados<\/span><\/b><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26059\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/22-1.png\" alt=\"\" width=\"217\" height=\"239\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/22-1.png 217w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/22-1-45x50.png 45w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/22-1-54x60.png 54w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/22-1-91x100.png 91w\" sizes=\"auto, (max-width: 217px) 100vw, 217px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">No canto direito, clique em\u00a0<\/span><b><span data-contrast=\"none\">Novo Atendimento<\/span><\/b><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26060\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/23.jpg\" alt=\"\" width=\"960\" height=\"193\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/23.jpg 960w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/23-300x60.jpg 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/23-768x154.jpg 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/23-50x10.jpg 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/23-60x12.jpg 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/23-100x20.jpg 100w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Selecione o motivo do atendimento, como\u00a0<\/span><b><span data-contrast=\"none\">Suporte<\/span><\/b><span data-contrast=\"none\">;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Agora selecione qual o seu produto e seguida qual tipo problema seria a d\u00favida;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Clique em\u00a0<\/span><b><span data-contrast=\"none\">Abrir um Chamado<\/span><\/b><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26061\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/24.jpg\" alt=\"\" width=\"964\" height=\"333\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/24.jpg 964w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/24-300x104.jpg 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/24-768x265.jpg 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/24-50x17.jpg 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/24-60x21.jpg 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/24-100x35.jpg 100w\" sizes=\"auto, (max-width: 964px) 100vw, 964px\" \/><\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Selecione o motivo desejado: suporte t\u00e9cnico, financeiro ou outros e classifique o atendimento de acordo com o assunto, clique em <\/span><b><span data-contrast=\"none\">Abrir chamado<\/span><\/b><span data-contrast=\"none\">\u00a0e preencha os campos do seu protocolo.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<div class=\"hts-messages hts-messages--success    \"   >\n<p>\n    \t\t\t\t\t<span data-contrast=\"none\">Pronto! Ap\u00f3s isso o seu chamado ficar\u00e1 dispon\u00edvel em sua <\/span><b><span data-contrast=\"none\">Central do Cliente<\/span><\/b><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{\">\u00a0<\/span>    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p><b><span data-contrast=\"none\">02| Acompanhe o chamado<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Acesse a\u00a0<\/span><a href=\"https:\/\/centraldocliente.locaweb.com.br\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">Central do Cliente<\/span><\/a><span data-contrast=\"none\">\u00a0e digite seu nome de usu\u00e1rio e senha. Depois, clique em\u00a0<\/span><b><span data-contrast=\"none\">Entrar<\/span><\/b><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Ap\u00f3s isso, des\u00e7a a barra de rolagem at\u00e9 visualizar o campo\u00a0<\/span><b><span data-contrast=\"none\">Meus<\/span><\/b><span data-contrast=\"none\">\u00a0<\/span><b><span data-contrast=\"none\">Chamados<\/span><\/b><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26063\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/25.jpg\" alt=\"\" width=\"720\" height=\"158\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/25.jpg 720w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/25-300x66.jpg 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/25-50x11.jpg 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/25-60x13.jpg 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/25-100x22.jpg 100w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/p>\n<ul>\n<li><span data-contrast=\"none\">Voc\u00ea ir\u00e1 visualizar os\u00a0<\/span><b><span data-contrast=\"none\">Chamados Abertos.<\/span><\/b><span data-contrast=\"none\">\u00a0Caso deseje visualizar os chamados que j\u00e1 foram encerrados ou cancelados, clique em\u00a0<\/span><b><span data-contrast=\"none\">Acesse todos os chamados.<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26062\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/26.jpg\" alt=\"\" width=\"971\" height=\"380\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/26.jpg 971w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/26-300x117.jpg 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/26-768x301.jpg 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/26-50x20.jpg 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/26-60x23.jpg 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/26-100x39.jpg 100w\" sizes=\"auto, (max-width: 971px) 100vw, 971px\" \/><\/p>\n<div class=\"hts-messages hts-messages--success    \"   >\n<p>\n    \t\t\t\t\t<span data-contrast=\"none\">Pronto! Agora j\u00e1 pode visualizar todos os chamados em sua Central do Cliente.<\/span><span data-ccp-props=\"{\">\u00a0<\/span>    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h6>Passo 04| Como adicionar e alterar um dom\u00ednio alternativo no E-mail Locaweb?<\/h6>\n<ul>\n<li><span data-contrast=\"none\">Agora que o seu chamado j\u00e1 foi finalizado e atendido, ap\u00f3s o cancelamento e libera\u00e7\u00e3o do dom\u00ednio, voc\u00ea deve inserir o dom\u00ednio no E-mail Locaweb ou E-mail Go.<\/span><\/li>\n<li><span data-contrast=\"none\"> Neste tutorial veremos como adicionar um dom\u00ednio alternativo e alterar o dom\u00ednio principal no plano de\u00a0e-mail.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\">Incluindo o dom\u00ednio no Email Locaweb<\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<div class=\"hts-messages hts-messages--danger    \"   >\n<p>\n    \t\t\t\t\t<span data-contrast=\"none\">Esse procedimento n\u00e3o \u00e9 v\u00e1lido para os planos de Hospedagem de Sites, caso tenha o plano de hospedagem veja este artigo,\u00a0<\/span><a href=\"https:\/\/ajuda.locaweb.com.br\/wiki\/adicionar-um-site-hospedagem-de-sites\/\" target=\"_blank\" rel=\"noopener noreferrer\">clique aqui<\/a>.<span data-ccp-props=\"{\">\u00a0<\/span>    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p><b><span data-contrast=\"none\">01| Adicionar dom\u00ednio alternativo<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Acesse sua\u00a0<\/span><a href=\"https:\/\/centraldocliente.locaweb.com.br\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">Central do Cliente,\u00a0<\/span><\/a><span data-contrast=\"none\">digite seu usu\u00e1rio e senha;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Clique no \u00edcone de E-mail;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26064\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/27.png\" alt=\"\" width=\"736\" height=\"486\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/27.png 736w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/27-300x198.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/27-50x33.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/27-60x40.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/27-100x66.png 100w\" sizes=\"auto, (max-width: 736px) 100vw, 736px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">V\u00e1 at\u00e9 o sinal de <strong>mais<\/strong> que est\u00e1 ao lado do dom\u00ednio principal para abrir as op\u00e7\u00f5es conforme a imagem abaixo;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26065\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/28.png\" alt=\"\" width=\"515\" height=\"88\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/28.png 515w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/28-300x51.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/28-50x9.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/28-60x10.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/28-100x17.png 100w\" sizes=\"auto, (max-width: 515px) 100vw, 515px\" \/><br \/>\n<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Clique no bot\u00e3o <strong>adicionar dom\u00ednio alternativo<\/strong> conforme a imagem abaixo;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26066\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/29.png\" alt=\"\" width=\"536\" height=\"141\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/29.png 536w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/29-300x79.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/29-50x13.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/29-60x16.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/29-100x26.png 100w\" sizes=\"auto, (max-width: 536px) 100vw, 536px\" \/><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Digite o dom\u00ednio que deseja adicionar e clique em adicionar dom\u00ednio, conforme a imagem abaixo;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26067\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/30.png\" alt=\"\" width=\"519\" height=\"295\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/30.png 519w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/30-300x171.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/30-50x28.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/30-60x34.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/30-100x57.png 100w\" sizes=\"auto, (max-width: 519px) 100vw, 519px\" \/><\/span>    \t\t<\/p>\n<div class=\"hts-messages hts-messages--success    \"   >\n<p>\n    \t\t\t\t\tPronto!<span data-contrast=\"none\">\u00a0Seu dom\u00ednio est\u00e1 adicionado.<\/span><span data-ccp-props=\"{\">\u00a0<\/span>    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p><b><span data-contrast=\"none\">4.1- Alterar dom\u00ednio principal<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Para alterar o dom\u00ednio principal clique em alterar dom\u00ednio principal conforme a imagem abaixo;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26069\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/31.png\" alt=\"\" width=\"536\" height=\"141\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/31.png 536w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/31-300x79.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/31-50x13.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/31-60x16.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/31-100x26.png 100w\" sizes=\"auto, (max-width: 536px) 100vw, 536px\" \/><\/p>\n<ul>\n<li><span data-contrast=\"none\">Escolha qual o dom\u00ednio ser\u00e1 o principal e clique em alterar dom\u00ednio conforme a imagem abaixo;<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26068\" src=\"https:\/\/ajuda.locaweb.com.br\/wp-content\/uploads\/2021\/10\/32.png\" alt=\"\" width=\"484\" height=\"295\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/32.png 484w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/32-300x183.png 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/32-50x30.png 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/32-60x37.png 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2021\/10\/32-100x61.png 100w\" sizes=\"auto, (max-width: 484px) 100vw, 484px\" \/><\/p>\n<div class=\"hts-messages hts-messages--success    \"   >\n<p>\n    \t\t\t\t\tPronto!<span data-contrast=\"none\">\u00a0O dom\u00ednio principal foi alterado.<\/span><span data-ccp-props=\"{\">\u00a0<\/span>    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p><a href=\"https:\/\/ajuda.locaweb.com.br\/wiki\/migracao-do-e-mail-exchange-para-o-e-mail-locaweb-ou-o-e-mail-go-parte-2\/\" target=\"_blank\" rel=\"noopener noreferrer\">Clique aqui<\/a>\u00a0<span data-contrast=\"none\">para acessar a pr\u00f3xima parte do tutorial\u00a0e finalizar a sua migra\u00e7\u00e3o.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\"><b>Conhe\u00e7a!<\/b><\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t<span data-contrast=\"none\">Aproveite e conhe\u00e7a outros produtos da Locaweb, como o <a href=\"https:\/\/www.locaweb.com.br\/hospedagem-de-sites-com-dominio-gratis\/\" target=\"_blank\" rel=\"noopener\">Hospedagem de Sites<\/a>. <\/span><span data-ccp-props=\"{\"> Veja tamb\u00e9m as melhores ofertas de <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.locaweb.com.br\/servidor-vps\/\" target=\"_blank\" rel=\"noopener\">VPS hosting<\/a> para seu site!\u00a0<\/span>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>Finalizando a primeira parte (t\u00f3picos 1 at\u00e9 4), visualize a\u00a0Parte 2\u00a0e finalize a sua migra\u00e7\u00e3o.\u00a0 Inicialmente \u00e9 necess\u00e1rio configurar a caixa postal (Exchange) no software; Realizar o backup da conta Exchange; Solicitar o cancelamento do plano Exchange via chamado; Ap\u00f3s o cancelamento e libera\u00e7\u00e3o do dom\u00ednio, inserir dom\u00ednio no E-mail&#8230;<\/p>\n","protected":false},"author":6,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[120],"ht-kb-tag":[],"class_list":["post-26036","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-exchange"],"_links":{"self":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/26036","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=26036"}],"version-history":[{"count":31,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/26036\/revisions"}],"predecessor-version":[{"id":35237,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/26036\/revisions\/35237"}],"wp:attachment":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=26036"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-category?post=26036"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-tag?post=26036"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}