{"id":1094,"date":"2023-02-06T11:59:11","date_gmt":"2023-02-06T14:59:11","guid":{"rendered":"https:\/\/wiki3.locaweb.com.br\/?post_type=ht_kb&#038;p=1094"},"modified":"2026-07-21T14:02:30","modified_gmt":"2026-07-21T17:02:30","slug":"como-recuperar-a-senha-da-central-do-cliente","status":"publish","type":"ht_kb","link":"https:\/\/www.locaweb.com.br\/ajuda\/wiki\/como-recuperar-a-senha-da-central-do-cliente\/","title":{"rendered":"Como recuperar a senha da Central do Cliente"},"content":{"rendered":"    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Informa\u00e7\u00e3o!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tVeja neste artigo a como realizar a recupera\u00e7\u00e3o de senha da sua Central do Cliente.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<h2><b>Como realizar a recupera\u00e7\u00e3o de Senha<\/b><\/h2>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Acesse o<\/span> <a href=\"https:\/\/www.locaweb.com.br\/\"><b>site da Locaweb<\/b><\/a><span style=\"font-weight: 400;\"> no cabe\u00e7alho da p\u00e1gina, clique no bot\u00e3o <\/span><b>Entrar<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">.<\/span><\/span>&nbsp;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No menu que se abrir, selecione a op\u00e7\u00e3o<\/span><b><b> Central do Cliente.<\/b><\/b>&nbsp;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Na janela de login que aparece na tela, clique no link<\/span> <b>Esqueceu sua senha<\/b><b>?<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<\/ul>\n<h2><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-38872 aligncenter\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/07\/site-300x175.jpg\" alt=\"\" width=\"753\" height=\"439\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/07\/site-300x175.jpg 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/07\/site-1024x597.jpg 1024w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/07\/site-768x447.jpg 768w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/07\/site-50x29.jpg 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/07\/site-60x35.jpg 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/07\/site-100x58.jpg 100w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/07\/site.jpg 1071w\" sizes=\"auto, (max-width: 753px) 100vw, 753px\" \/><\/h2>\n<ul>\n<li><span style=\"font-weight: 400;\">Na p\u00e1gina <\/span><b>Esqueci minha senha<\/b><span style=\"font-weight: 400;\">, informe o<\/span><b> E-mail ou usu\u00e1rio<\/b><span style=\"font-weight: 400;\"> cadastrado na sua conta para enviarmos o link com as instru\u00e7\u00f5es.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-38870 aligncenter\" src=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/07\/senha-300x187.jpg\" alt=\"Clicar em &quot;Esqueci minha senha&quot;\" width=\"732\" height=\"456\" srcset=\"https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/07\/senha-300x187.jpg 300w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/07\/senha-50x31.jpg 50w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/07\/senha-60x37.jpg 60w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/07\/senha-100x62.jpg 100w, https:\/\/www.locaweb.com.br\/ajuda\/wp-content\/uploads\/2026\/07\/senha.jpg 656w\" sizes=\"auto, (max-width: 732px) 100vw, 732px\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Em seguida, clique no bot\u00e3o<\/span> <b>Pr\u00f3ximo<\/b><b><b>.<\/b><\/b>&nbsp;<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Logo ap\u00f3s, acesse a caixa de entrada do seu e-mail e siga as instru\u00e7\u00f5es contidas na mensagem para criar a sua nova senha.<\/span><\/span>&nbsp;<\/li>\n<\/ul>\n    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Importante!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tCaso n\u00e3o encontre na caixa de entrada, verifique o spam, lixo eletr\u00f4nico e outros.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>Como realizar a recupera\u00e7\u00e3o de Senha &nbsp; Acesse o site da Locaweb no cabe\u00e7alho da p\u00e1gina, clique no bot\u00e3o Entrar.&nbsp; No menu que se abrir, selecione a op\u00e7\u00e3o Central do Cliente.&nbsp; Na janela de login que aparece na tela, clique no link Esqueceu sua senha?\u00a0 Na p\u00e1gina Esqueci minha senha,&#8230;<\/p>\n","protected":false},"author":20,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[642],"ht-kb-tag":[375],"class_list":["post-1094","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-central-do-cliente","ht_kb_tag-categoriacentral-do-cliente"],"_links":{"self":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/1094","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=1094"}],"version-history":[{"count":54,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/1094\/revisions"}],"predecessor-version":[{"id":38871,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb\/1094\/revisions\/38871"}],"wp:attachment":[{"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=1094"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-category?post=1094"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.locaweb.com.br\/ajuda\/wp-json\/wp\/v2\/ht-kb-tag?post=1094"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}